Samsung 757DFX User Manual (user Manual) (ver.1.0) (English) - Page 54
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Troubleshooting Q&A Question I cannot execute the program. User's Manual 52 Answer Check the USB port of the monitor if there is a root port or a hub USB port connected to the main body of the computer. If it is not connected properly, the following message will appear and you cannot execute the program. The screen condition has changed dramatically while adjusting. If you see the above message even if the port is connected to the computer properly, this means the operating system does not recognize the USB monitor. In this case, execute the program after you disconnect and then reconnect the USB. When changing the vertical frequency or resolution, make sure you close the MouScreen program beforehand. Do not run this program with the OSD at the same time. Otherwise the program may not work properly due to the difference between the data in the monitor and those in the program. If you close and re-execute the program, it will work properly as it will read the modified data.