Samsung BL103 User Manual (ENGLISH) - Page 77

Before contacting a service centre The flash does not fire åFlash off mode has been selected à Dis-engage flash off mode åThe camera mode can't use the flash à Refer to the FLASH instruction (p.29) Incorrect date and time is displayed å The date and time have been set incorrectly or the camera has adopted the default settings ÃReset the date and time correctly The camera buttons do not operate åCamera malfunction à Remove/re-insert battery and switch the camera on A card error has occurred while the memory card is in the camera. åIncorrect memory card format à Re-format the memory card The images don't play back åIncorrect file name (Violation of DCF format) à Do not change the image file name Colour of image is different to the original scene åWhite balance or effect setting is incorrect à Select appropriate White balance and effect Images are too bright åExposure is excessive à Reset exposure compensation No image on external monitor å The external monitor has not been connected properly with the camera à Check the connection cables åThere are incorrect files in the memory card à Insert a memory card that has correct files When using the PC's explorer, the [Removable Disk] file does not show åCable connection is incorrect à Check the connection åThe camera is off à Turn the camera on å The operating system is not Windows 2000, XP, Vista / Mac OS 10.3. Alternatively the PC does not support USB à Install Windows 2000, XP, Vista / Mac OS 10.3 to PC that supports USB 76