Samsung E490 User Guide - Page 100

Solve problems, Insert SIM card

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Solve problems Help and personal needs To save the time and expense of an unnecessary service call, perform the simple checks in this section before contacting a service professional. When you switch on your phone, the following messages may appear: "Insert SIM card" • Be sure that the SIM card is correctly installed. "Enter password" • The automatic locking function has been enabled. You must enter the phone's password before you can use the phone. 98 "PIN lock" • You are using your phone for the first time. You must enter the PIN supplied with the SIM card. • The PIN locking feature is enabled. Every time the phone is switched on, the PIN has to be entered. To disable this feature, use the PIN check menu. "PUK lock" • The PIN code was entered incorrectly three times, and the SIM card is now blocked. Enter the PUK supplied by your service provider. "No service" or "Service unavailable" displays • The network connection has been lost. You may be in a weak signal area. Move and try again.

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98
Solve problems
Help and personal needs
To save the time and expense of an
unnecessary service call, perform the simple
checks in this section before contacting a
service professional.
When you switch on your phone, the
following messages may appear:
“Insert SIM card”
•
Be sure that the SIM card is correctly
installed.
“Enter password”
•
The automatic locking function has been
enabled. You must enter the phone’s
password before you can use the phone.
“PIN lock”
•
You are using your phone for the first time.
You must enter the PIN supplied with the
SIM card.
•
The PIN locking feature is enabled. Every
time the phone is switched on, the PIN has
to be entered. To disable this feature, use
the
PIN check
menu.
“PUK lock”
•
The PIN code was entered incorrectly three
times, and the SIM card is now blocked.
Enter the PUK supplied by your service
provider.
“No service” or “Service unavailable”
displays
•
The network connection has been lost. You
may be in a weak signal area. Move and try
again.