Samsung HW-H750 User Manual - Page 63

I cannot group speakers., App doesn't work properly

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ENG TROUBLESHOOTING I cannot group speakers. ●● Is the product connected to the network via Wi-Fi? ¼¼If the product is connected to the network via Bluetooth, TV SoundConnect, or AUX IN, you cannot use the group speakers function. App doesn't work properly ●● Does an error occur when accessing the app? ¼¼Make sure your smart device is compatible with the app. ¼¼Make sure the app is the latest version. ¼¼If used with a HUB -- Make sure the HUB and the smart device are connected to same router. -- Make sure the HUB's indicator LED's show that it is working correctly. -- If you experience troubles with connecting the HUB and Soundbar, try relocating the Soundbar so that the Soundbar is closer to the wireless router or HUB. ●● If the problem persists, consult the service center for troubleshooting. 63

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63
ENG
TROUBLESHOOTING
I cannot group speakers.
●
Is the product connected to the
network via Wi-Fi?
¼
If the product is connected to the
network via Bluetooth,
TV SoundConnect, or AUX IN, you
cannot use the group speakers function.
App doesn't work properly
●
Does an error occur when accessing
the app?
¼
Make sure your smart device is
compatible with the app.
¼
Make sure the app is the latest version.
¼
If used with a HUB
-
Make sure the HUB and the smart
device are connected to same router.
-
Make sure the HUB's indicator LED's
show that it is working correctly.
-
If you experience troubles with
connecting the HUB and Soundbar,
try relocating the Soundbar so that
the Soundbar is closer to the wireless
router or HUB.
●
If the problem persists, consult the service center for troubleshooting.