Samsung NP850XAC User Manual - Page 35
Online Support (S Service
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Applications Online Support (S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer. • Online Support (S Service) may not be offered or its version may be different depending on the model you are using. • If Online Support (S Service) is not installed, select the Start button ( ) → Store ( ) and, search for S Service to download it. 1 Select the Start button ( ) → Online Support (S Service). 2 Select Online Support (S Service) on the main page. Enter the Contents and select Request. Online Support (S Service) 3 You can speak to a service associate to resolve your computer's problems. Waiting times may vary depending on the network and number of waiting customers. 35
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