Samsung NV51T5511DG/AA User Manual - Page 38

Troubleshooting Information codes OVEN Displayed Code Possible cause Solution C-d0 This code occurs if the control key is short for 1 minute. Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center. C-d1 This code occurs if the door lock is mispositioned. C-F0 C-F2 C-20 This code occurs if communication between the Main and Sub PBA is interrupted. This code occurs if communication between the Main and Touch is interrupted. The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Displayed Code C-21 C-30 Possible cause This code occurs if the internal temperature rises abnormally high. The PCB sensor is open when the oven is operating. The PCB sensor is short when the oven is operating. C-31 This code occurs if the PCB temperature rises abnormally high. Solution Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Call for service C-A2 Cooling motor is abnormally operated. Call for service. bAd LinE This code occurs if the power connection is plugged in improperly. Reconnect the power connection properly, and the message disappears. Troubleshooting 38 English NV51R5511D_AA_DG68-01126A-02_EN.indd 38 11/5/2019 10:31:10 AM