Samsung PN51D490A1D User Manual (user Manual) (ver.1.0) (English) - Page 197
TroubleShooting - review
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Other Information ❑❑ TroubleShooting If the TV seems to have a problem, first review this list of problems and solutions. If none of these troubleshooting tips apply, visit samsung.com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG. Issues Solutions and Explanations Picture Quality ◀ First, perform the Picture Test and to see if your TV is properly displaying the test image. •• Go to MENU - Support - Self Diagnosis - Picture Test ▶ If the test image is properly displayed, the poor picture may be caused by the source or signal. The TV image does not look as good as it did in the store. Store displays are typically tuned to digital, HD (high definition) channels. •• If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. •• Cable/Satellite subscribers: Try HD stations from the channel line up. •• Antenna connection: Try HD stations after performing an Auto program. English