Samsung PN51D490A1D User Manual (user Manual) (ver.1.0) (English) - Page 200

Solutions and Explanations

Page 200 highlights

Issues Solutions and Explanations When changing channels, the picture freezes or is distorted or delayed. •• If connected to a cable box, try to reset the box. (Disconnect and then reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes.) •• Set the output resolution of the cable box to 1080i or 720p. Sound Problem First, perform a Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test) If the audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound •• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) is too low at maximum volume. connected to your TV. ◀ ▶ English

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English
Issues
Solutions and Explanations
When changing channels, the
picture freezes or is distorted or
delayed.
If connected to a cable box, try to reset the box. (Disconnect and then
reconnect the AC cord and wait until the cable box reboots. It may take
up to 20 minutes.)
Set the output resolution of the cable box to 1080i or 720p.
Sound Problem
First, perform a Sound Test to confirm that your TV audio is properly
operating. (go to
MENU
-
Support
-
Self Diagnosis
-
Sound Test
)
If the audio is
OK
, the sound problem may caused by the source or signal.
There is no sound or the sound
is too low at maximum volume.
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc)
connected to your TV.