Samsung SCH-S968C User Manual Tracfone Wireless Sch-s968c Galaxy S Iii English - Page 374

What If I Forget my Pattern? If you forget your device's lock pattern, you can unlock your device or reset it using your Google™ Account credentials. When you enter the wrong unlock pattern too many times, you should see an option at the bottom of the screen that says Forgot pattern? Follow these steps to use either your PIN or email address. Important! You can only enter an incorrect lock pattern 5 times before the device is locked. Important! If you are unsuccessful in retrieving your lock pattern or unlocking your device, please contact T-Mobile for assistance. To unlock your device with a PIN code: 1. Tap Forgot pattern? (located at the bottom of the screen). 2. Scroll down and tap the Type PIN code field and use the onscreen keypad to enter the backup PIN code you setup when you created your lock pattern. 3. Tap OK. 4. If you have forgotten your current pattern, tap Pattern from the Screen unlock settings menu and follow the procedures outlined in "Setting an Unlock Pattern" on page 364 to create a new pattern. 366