Samsung SHR-5082-250 User Manual - Page 98

PROBLEM, SOLUTION, Audio, No Time Bar in the Search

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PROBLEM SOLUTION The Audio icon of Smart Viewer is left deactivated in Live mode. Setting Audio to On in the Camera menu of your DVR will make no difference.  If your PC has no Audio driver or has some problem with Audio play by an Audio driver, the Audio icon will be deactivated. Please check Audio driver installation status. When selecting the channel which PTZ Camera is connected to in the Live mode of Smart Viewer, click the "Menu Control" button among PTZ setup buttons to enter the Function Menu mode in PTZ Camera, and return from the other channel, the PTZ related buttons have been initialized.  PTZ control is available in both Smart Viewer and your DVR. Other user might control the PTZ for your DVR to terminate the PTZ Camera Menu or Auto Pan/Scan/Pattern motions while you select the other channel. This may cause the initialization. No Time Bar in the Search  Time Line can be converted into 2 modes, General (24 Hour Display) and Extension (2 Hour Display). In Extension mode, Time Bar may not be seen in the current time. Please enter General mode or click the LEFT or RIGHT button to search Time Bar. "NO HDD" icon and error message pops up.  Please check the HDD connection status. If this problem persist without connection failure, contact the technical support for checking hard disk. DVR device does not show what has been upgraded after adding a hard disk.  Make sure that the additional external HDD installed is one of the devices listed on the compatibility list of HDDs. The list of the compatible devices with Samsung DVR can be obtained from your vendor. The connection status is not shown after connecting the external storage device, USB memory, USB HDD and such.  Make sure that the external storage device installed is one of the storage devices listed on the compatibility list of storage devices. The list of the compatible devices with Samsung DVR can be obtained from your vendor. Pressing the ESC key in "FULL SCREEN MODE" of WebViewer does not work to change into normal split mode.  Press the ALT+TAB key to select 'ACTIVE MOVIE', and then press ESC key again. It will be changed into normal split mode. 94_ appendix

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94
_ appendix
PROBLEM
SOLUTION
The
Audio
icon of Smart Viewer
is left deactivated in Live mode.
Setting Audio to
On
in the Camera
menu of your DVR will make no
difference.
If your PC has no Audio driver or has some problem
with Audio play by an Audio driver, the
Audio
icon
will be deactivated. Please check Audio driver
installation status.
When selecting the channel which
PTZ Camera is connected to in
the Live mode of Smart Viewer,
click the “Menu Control” button
among PTZ setup buttons to enter
the Function Menu mode in PTZ
Camera, and return from the other
channel, the PTZ related buttons
have been initialized.
PTZ control is available in both Smart Viewer and
your DVR. Other user might control the PTZ for your
DVR to terminate the PTZ Camera Menu or Auto
Pan/Scan/Pattern motions while you select the other
channel. This may cause the initialization.
No Time Bar in the Search
Time Line can be converted into 2 modes, General
(24 Hour Display) and Extension (2 Hour Display). In
Extension mode, Time Bar may not be seen in the
current time. Please enter General mode or click the
LEFT or RIGHT button to search Time Bar.
“NO HDD” icon and error message
pops up.
Please check the HDD connection status. If this
problem persist without connection failure, contact
the technical support for checking hard disk.
DVR device does not show what
has been upgraded after adding a
hard disk.
Make sure that the additional external HDD installed
is one of the devices listed on the compatibility list
of HDDs. The list of the compatible devices with
Samsung DVR can be obtained from your vendor.
The connection status is not shown
after connecting the external
storage device, USB memory, USB
HDD and such.
Make sure that the external storage device installed is
one of the storage devices listed on the compatibility
list of storage devices. The list of the compatible
devices with Samsung DVR can be obtained from
your vendor.
Pressing the ESC key in “FULL
SCREEN MODE” of WebViewer
does not work to change into
normal split mode.
Press the ALT+TAB key to select ‘ACTIVE MOVIE’,
and then press ESC key again. It will be changed
into normal split mode.