Samsung SMH1816S/XAA User Manual - Page 22

REPLACING THE CHARCOAL FILTER If your oven is vented to the inside, the charcoal filter should be replaced every 6 to 12 months and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact the Parts Department at 1-800-627-4368 or your Samsung dealer. You can also order online at www.samsungparts.com 1. Unplug the oven or turn off the power at the main power supply. 2. Open the door. 3. Remove the vent grille mounting screws (2 middle screws). 4. Slide the vent grille to the left, then pull it straight out. 5. Push the hook and remove the old filter. The angle 6. Slide a new charcoal filter into place. The filter should rest at the angle shown. 7. Replace the vent grille and 2 screws and close the door. Turn the power back on and set the clock. The angle troubleshooting Check these solutions if you have a problem with your microwave: Problem Solution The display and/or the oven is not working. Make sure the plug is properly connected to a grounded outlet. If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the circuit breaker or replace any blown fuses. Plug a different appliance into the outlet. If the other appliance doesn't work, call a qualified electrician to repair the wall outlet. Plug the oven into a different outlet. The display is working, but the power won't come on. Make sure the door is closed securely. Check if any packaging material or anything else is stuck in the door seal. Check if the door is damaged. Touch Cancel twice and enter all the cooking instructions again. Is the power going off before the set time has elapsed? If there was a power outage, the time indicator will display: 88:88. If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuses. Cooks food too slowly. Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit. Has sparks or arcing. Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. The turntable makes noise or becomes stuck. Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly. Causes TV or radio interference. This is similar to interference caused by other small appliances, such as hair dryers. Move your microwave (or appliance) away from appliances, such as your TV or radio. 22_ troubleshooting SMH1816_XAA_03942A_EN.indd 22 2011-06-10 5:33:57