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Samsung TX-R3080WH User Manual (user Manual) (ver.1.0) (English) - Page 78

Troubleshooting, Identifying Problems

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C hSaP EpC I AtL eF ErAT UFR EiSv e TROUBLESHOOTING If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center. Identifying Problems Problem Poor picture. Poor sound quality. No picture or sound. No color, wrong colors or tints. Picture rolls vertically. The TV operates erratically. Your remote control does not operate your TV. The TV won't turn on. Digital broadcasting screen problem The visual qualities of digital channels vary. Although the TV caption shows HD, the visual quality is not satisfactory. Possible Solution Try another channel. Adjust the antenna. Check all wire connections. Try another channel. Adjust the antenna. Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections. Make sure the MUTE button is off. Make sure the program is broadcast in color. Adjust the picture settings. Adjust the antenna. Check all wire connections. If you are using a VCR, check the tracking. Unplug the TV for 30 seconds, then try operating it again. Press the MODE button to put your remote control in the "TV" mode. Make sure the remote has batteries. Check that the "+" and "-" ends of the batteries are inserted correctly. Check that the batteries are drained. Make sure the wall outlet is working. Make sure the TV is plugged in. Make sure the remote has batteries. Please check the digital signal strength and input antenna. The visual qualities of digital channels may vary depending on the original production method (analog or digital). • If the original production method is digital: High visual quality program. • If the original production method is analog: The digital program displayed on the screen is originally an analog program which has been converted to digital. The visual quality is of an SD grade. The HD caption that appears when switching channels or when pressing the Information button on the remote control means the selected channel is a digital channel. If the broadcasting station converts an analog signal into digital and transmits the signal, the visual quality may not be perfect. English - 78

Section	Page
Chapter 1:Your New TV	8
List of Features	8
Accessories	8
Familiarizing Yourself with the TV	9
Control Buttons	9
Connection Jacks(Side)	10
Connection Jacks(Rear)	11
Remote Control	12
Chapter 2:Installation	14
Connecting VHF and UHF Antennas	14
Antennas with 300-ohm Flat Twin Leads	14
Antennas with 75-ohm Round Leads	15
Separate VHF and UHF Antennas	15
Connecting Cable TV	15
Cable without a Cable Box	15
Connecting to a Cable Box that Descrambles All Channels	16
Connecting to a Cable Box that Descrambles Some Channels	16
Connecting a VCR	18
Connecting a Second VCR to Record from the TV	19
Connecting a DVD Player	20
Connecting to Y, PB, PR	20
Connecting to Regular Audio and Video Jacks	20
Connecting a Digital TV Set-Top Box	21
Connecting to Y, PB, PR	21
Connecting to HDMI(High Definition Multimedia Interface)	21
Connecting a Camcorder	22
Connecting to a Digital Audio System	23
Connecting to an Analog Amplifier	24
Installing Batteries in the Remote Control	25
Chapter 3:Operation	26
Turning the TV On and Off	26
Plug & Play Feature	26
Viewing the Menus and On-Screen Displays	28
Viewing the Menus	28
Viewing the Display	28
Selecting a Menu Language	29
Selecting the Antenna Input	29
Memorizing the Channels	30
Selecting the Video Signal Source	30
Storing Channels in Memory	31
Adding and Erasing Channels	32
Changing Channels	33
Using the Channel Buttons	33
Using the Number Buttons	33
Using the PRE-CH Button to Select the Previous Channel	33
Selecting Your Favorite Channels	34
To Store Your Favorite Channels	34
To View Your Favorite Channels	34
Labeling the Channels	35
Picture Control	36
Using Automatic Picture Settings	36
Customizing the Picture	37
Resetting the Picture Settings to the Factory Defaults	38
Sound Control	39
Adjusting the Volume	39
Using the MUTE Button	39
Using Automatic Sound Settings	40
ustomizing the Sound	41
Setting the Clock	42
Option 1:Setting the Clock Manually	42
Option 2:Setting the Clock Automatically	43
Viewing an External Signal Source	44
Setting the Signal Source	44
Assigning Names to External Input Mode	45
Chapter 4:Special Features	46
Fine Tuning Analog Channels-Analog	46
Checking the Digital-Signal Strength-Digital	47
Changing the Screen Size	48
Tilt	49
LNA(Low Noise Amplifier)	49
Using the RSurf Feature	50
Choosing a Multi-Channel Sound(MTS) track-Digital	51
Choosing a Multi-Channel Sound(MTS) track-Analog	52
Auto Volume	53
Choosing a Digital Sound Format-Digital	54
BBE	55
Setting the On/Off Timer	56
Setting the Sleep Timer	57
Using the V-Chip	58
How to Change Your Password	58
How to Enable/Disable the Rating Controls	59
How to Set up Restrictions Using the“TV Parental Guidelines”	60
How to Set up Restrictions using the Movie Ratings:G, PG, PG-13, R, NC-17, X	61
Important Notes About Parental Locks	62
How to Set up Restrictions Using“Canadian English”	63
How to Set up Restrictions Using“Canadian French”	64
Viewing Closed Captions(On-Screen Text Messages)-Analog	65
Viewing Closed Captions(On-Screen Text Messages)-Digital	67
Menu Transparency Level	69
Setting the Function Help	69
Electronic Program Guide-Digital	70
Using the Electronic Program Guide	71
Viewing Information about a Single Channel	72
Viewing Information about Channels	73
Remind List	74
Reminded Viewing List	74
To View the Remind List	75
To Remove the Scheduled Programs	75
Customizing Your Remote Control	76
Setting Up Your Remote Control to Operate Your VCR(Cable box or DVD player)	76
Remote Control Codes	77
Chapter 5:Troubleshooting	78
Identifying Problems	78
Appendix	79
Cleaning and Maintaining Your TV	79
Using Your TV in Another Country	79

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Chapter Five

ROUBLESHOOTING

English - 78

Problem

Possible Solution

Poor picture.

Try another channel.

Adjust the antenna.

Check all wire connections.

Poor sound quality.

Try another channel.

Adjust the antenna.

No picture or sound.

Try another channel.

Press the

SOURCE

button.

Make sure the TV is plugged in.

Check the antenna connections.

Make sure the

MUTE

button is off.

No color, wrong colors or tints.

Make sure the program is broadcast in color.

Adjust the picture settings.

Picture rolls vertically.

Adjust the antenna.

Check all wire connections.

If you are using a VCR, check the tracking.

The TV operates erratically.

Unplug the TV for 30 seconds, then try

operating it again.

Your remote control does not

Press the

MODE

button to put your remote

operate your TV.

control in the “TV” mode.

Make sure the remote has batteries.

Check that the “+” and “-” ends of the batteries are inserted

correctly.

Check that the batteries are drained.

The TV won’t turn on.

Make sure the wall outlet is working.

Make sure the TV is plugged in.

Make sure the remote has batteries.

Digital broadcasting screen problem

Please check the digital signal strength and input antenna.

The visual qualities of digital

The visual qualities of digital channels may vary

channels vary.

depending on the original production method (analog

or digital).

•

If the original production method is digital: High visual

quality program.

•

If the original production method is analog: The digital

program displayed on the screen is originally an analog

program which has been converted to digital. The visual

quality is of an SD grade.

Although the TV caption shows HD,

The HD caption that appears when switching channels

the visual quality is not satisfactory.

or when pressing the Information button on the remote

control means the selected channel is a digital channel. If

the broadcasting station converts an analog signal into

digital and transmits the signal, the visual quality may not

be perfect.

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, then call your nearest Samsung authorized

service center.

Identifying Problems