Seagate 15K.3 ST373453FC Model Product Manual PDF - Page 24
Fibre Channel Interface Manual
UPC - 000004165019
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14 Cheetah 15K.3 FC Product Manual, Rev. D coverable seek error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to the Fibre Channel Interface Manual, part number 77767496, for Request Sense information. 5.2 Reliability and service You can enhance the reliability of Cheetah 15K.3 FC disc drives by ensuring that the drive receives adequate cooling. Section 6.0 provides recommended air-flow information, temperature measurements, and other information, which you can use to enhance the service life of the drive. 5.2.1 Mean time between failure (MTBF) The production disc drive achieves an MTBF of 1,200,000 hours when operated in an environment that ensures the case temperatures specified in Section 6.4.1 are not exceeded. Short-term excursions up to the specification limits of the operating environment will not affect MTBF performance. Operating the drive at case temperatures above these values will adversely affect the drive's ability to meet specifications (see Section 6.4, "Environmental limits"). The MTBF target is specified as device power-on hours (POH) for all drives in service per failure. The following expression defines MTBF: MTBF per measurement period = Estimated power-on operating hours in the period Number of drive failures in the period Estimated power-on operating hours means power-on hours per disc drive times the total number of disc drives in service. Each disc drive must have accumulated at least nine months of operation. Data is calculated on a rolling average base for a minimum period of six months. MTBF is based on the following assumptions: • 8,760 power-on hours per year • 250 average on/off cycles per year • Operating at nominal voltages • System provides adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded. Drive failure means any stoppage or failure to meet defined specifications caused by drive malfunction. A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered an MTBF hit. 5.2.2 Preventive maintenance No routine scheduled preventive maintenance is required. 5.2.3 Service life Depot repair or replacement of major parts is permitted during the service lifetime. 5.2.4 Service philosophy Special equipment is required to repair the drive HDA. Repairs must be performed only at a properly equipped and staffed Seagate service and repair facility. Troubleshooting and repair of PCBs in the field is not recommended because of the extensive diagnostic equipment required for effective servicing. There are not spare parts available for this drive. The drive warranty is voided if the HDA is opened. 5.2.5 Service tools No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4. The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not practical because users cannot purchase individual parts for the drive. 5.2.6 Hot plugging the drive Inserting and removing the drive on the FC-AL will interrupt loop operation. The interruption occurs when the receiver of the next device in the loop must synchronize to a different input signal. FC error detection mecha-