Seagate ST33221A Product Manual - Page 29
Additional troubleshooting tips - specifications
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Medalist 8641, 6531, 4321 and 3221, Rev. B 25 • Verify the drive-type settings in the system setup pro- gram. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS. • Check for viruses. Before you use someone else's diskette in your system for the first time, scan the diskette for viruses. Additional troubleshooting tips If you have performed the preceding basic checks but the problem persists, follow these guidelines for troubleshooting specific cases: After you install your new drive, your computer will not boot, and no error message appears on the screen. Check your computer manual or BIOS manufacturer to determine whether your BIOS supports drives that have more than 4,092 cylinders. If your system has this limitation, use the following procedure to configure your computer: 1. Turn off your computer, open the case, and remove your new Seagate drive. ! Caution. To avoid electrostatic discharge damage to your computer or hard drive, make sure you are well- grounded before touching the drive, cable, connector or jumpers.