Seagate ST33221A Product Manual - Page 37

Automated services, Technical support, Customer service CSO - medalist 3221 model

Get Seagate ST33221A - Medalist 3.2 GB Hard Drive PDF manuals and user guides View all Seagate ST33221A manuals
Add to My Manuals
Save this manual to your list of manuals

Page 37 highlights

Medalist 8641, 6531, 4321 and 3221, Rev. B 33 Automated services SeaFONE® 1-800-SEAGATE Seagate's 800 number (1-800-732-4283) provides toll-free access to our automated self-help services. Here you'll find answers to commonly asked questions, troubleshooting tips and specifications for disc drives and tape drives. This service is available 24 hours daily and require a touch-tone phone. Interna- tional callers can reach this service by dialing 1-405-936-1234. SeaFAX® SeaFAX is Seagate's automated FAX delivery system. Using a touch-tone phone, you can obtain technical support information by return FAX. This service is available 24 hours daily. Technical support Technical support If you need assistance installing your drive, consult your dealer. For one-on-one help, you can talk to a technical support specialist during business hours. Before calling, note your system configuration and drive model number (STxxxxx). SeaTDD™ 1-405-936-1687 SeaTDD is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday. Customer service (CSO) Warranty repair Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
Medalist 8641, 6531, 4321 and 3221, Rev. B
33
Automated services
SeaFONE
®
1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) provides toll-free
access to our automated self-help services. Here you’ll find
answers to commonly asked questions, troubleshooting tips and
specifications for disc drives and tape drives. This service is
available 24 hours daily and require a touch-tone phone. Interna-
tional callers can reach this service by dialing 1-405-936-1234.
SeaFAX
®
SeaFAX is Seagate’s automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by return FAX. This service is available 24 hours daily.
Technical support
Technical support
If you need assistance installing your drive, consult your dealer.
For one-on-one help, you can talk to a technical support special-
ist during business hours. Before calling, note your system con-
figuration and drive model number (ST
xxxxx
).
SeaTDD™
1-405-936-1687
SeaTDD is a telecommunications device for the deaf (TDD). You
can send questions or comments 24 hours daily and exchange
messages with a technical support specialist from 8:00
A.M.
to 12:15
P.M.
and 1:30
P.M.
to 6:00
P.M.
(
central time) Monday through Friday.
Customer service (CSO)
Warranty repair
Seagate direct OEM, Distribution and System Integrator custom-
ers should contact their Seagate service center representative
for warranty information. Other customers should contact their