Seagate ST94019A Momentus 4200 Product Manual - Page 37

Momentus 42 Product Manual, Rev. A

27

5.0

Seagate Technology support services

Online Services

Internet

www.seagate.com

for information about Seagate products and services. Worldwide support is available 24

hours daily by e-mail for your questions.

Presales Support:

www.sea

gate.com/support/email/email_presales.html

or

[email protected]

Technical Support

: www.sea

gate.com/support/email/email_disc_support.html

or

[email protected]

mySeagate

my.sea

gate.com

is the industry’s first Web portal designed specifically for OEMs and distributors. It provides

self-service access to critical applications, personalized content and the tools that allow our partners to man-

age their Seagate account functions. Submit pricing requests, orders and returns through a single, password-

protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.sea

gate.com

supports Seagate resellers with product information, program benefits and sales tools.

You may register for customized communications that are not available on the web. These communications

contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about

the benefits or to register, go to reseller.sea

gate.com

, any time, from anywhere in the world.

Automated Phone Services

SeaFONE

®

(1-800-SEAGATE)

is the Seagate toll-free number (1-800-732-4283) to access our automated

self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find ser-

vice and support phone numbers for disc drives 24 hours daily. International callers can reach this service by

dialing +1-405-324-4770.

Presales, Technical Support and Warranty Service

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific

application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-

vices department for assistance specific to your system. Seagate technical support is also available to assist

you online at support.sea

gate.com

or through one of our call centers. Have your system configuration informa-

tion and your drive’s “ST” model number available.

SeaTDD

™

(+1-405-324-3655)

is a

telecommunications device for the deaf (TDD). You can send questions or

comments 24 hours daily and exchange messages with a technical support specialist during normal business

hours for the call center in your region.

Section	Page
1.0 Introduction 1	7
2.0 Drive specifications 3	7
2.1 Specification summary 3	7
2.2 Formatted capacity 5	7
2.3 Default logical geometry 5	7
2.4 Physical organization 5	7
2.5 Recording and interface technology 6	7
2.6 Physical characteristics 6	7
2.7 Seek time 7	7
2.8 Time to ready 7	7
2.9 Power specifications 8	7
2.9.1 Power consumption 8	7
2.9.2 Conducted noise 9	7
2.9.3 Voltage tolerance 9	7
2.9.4 Power-management modes 10	7
2.10 Environmental specifications 11	7
2.10.1 Ambient temperature 11	7
2.10.2 Temperature gradient 11	7
2.10.3 Humidity 11	7
2.10.4 Altitude 11	7
2.10.5 Shock 12	7
2.10.6 Vibration 12	7
2.11 Acoustics 13	7
2.12 Electromagnetic immunity 13	7
2.13 Reliability 14	7
2.14 Agency certification 14	7
2.14.1 Safety certification 14	7
2.14.2 Electromagnetic compatibility 14	7
2.14.3 FCC verification 15	7
3.0 Configuring and mounting the drive 17	7
3.1 Handling and static discharge precautions 17	7
3.2 Jumper settings 17	7
3.2.1 Master/slave configuration 17	7
3.2.2 Cable-select option 18	7
3.3 Drive mounting 18	7
4.0 ATA interface 19	7
4.1 ATA interface signals and connector pins 19	7
4.1.1 Supported ATA commands 20	7
4.1.2 Identify Device command 22	7
4.1.3 Set Features command 25	7
4.1.4 S.M.A.R.T. commands 26	7
5.0 Seagate Technology support services 27	7
Figure 1. Momentus 42 disc drive 1	9
Figure 2. Typical 5V startup and operation current profile 9	9
Figure 3. Jumper settings 17	9
Figure 4. Mounting dimensions-top, side and end view 18	9
1.0 Introduction	11
2.0 Drive specifications	13
2.1 Specification summary	13
2.2 Formatted capacity	15
2.3 Default logical geometry	15
2.4 Physical organization	15
2.5 Recording and interface technology	16
2.6 Physical characteristics	16
2.7 Seek time	17
2.8 Time to ready	17
2.9 Power specifications	18
2.9.1 Power consumption	18
2.9.1.1 Typical current profile	19
2.9.2 Conducted noise	19
2.9.3 Voltage tolerance	19
2.9.4 Power-management modes	20
2.10 Environmental specifications	21
2.10.1 Ambient temperature	21
2.10.2 Temperature gradient	21
2.10.3 Humidity	21
2.10.3.1 Relative humidity	21
2.10.3.2 Wet bulb temperature	21
2.10.4 Altitude	21
2.10.5 Shock	22
2.10.5.1 Operating shock	22
2.10.5.2 Nonoperating shock	22
2.10.6 Vibration	22
2.10.6.1 Operating vibration	22
2.10.6.2 Nonoperating vibration	22
2.11 Acoustics	23
2.12 Electromagnetic immunity	23
2.13 Reliability	24
2.14 Agency certification	24
2.14.1 Safety certification	24
2.14.2 Electromagnetic compatibility	24
2.14.3 FCC verification	25
3.0 Configuring and mounting the drive	27
3.1 Handling and static discharge precautions	27
3.2 Jumper settings	27
3.2.1 Master/slave configuration	27
3.2.2 Cable-select option	28
3.3 Drive mounting	28
4.0 ATA interface	29
4.1 ATA interface signals and connector pins	29
4.1.1 Supported ATA commands	30
4.1.2 Identify Device command	32
4.1.3 Set Features command	35
4.1.4 S.M.A.R.T. commands	36
5.0 Seagate Technology support services	37
Index	43
Numerics	43
A	43
B	43
C	43
D	43
E	43
F	43
G	43
H	43
I	43
J	44
K	44
L	44
M	44
N	44
O	44
P	44
R	44
S	44
T	45
U	45
V	45

Seagate ST94019A Momentus 4200 Product Manual - Page 37

Seagate Technology support services

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