Sennheiser MX W1 Instructions for Use - Page 21

Troubleshooting

Page 21 highlights

Troubleshooting Problem No operation indication No sound Sound dropouts Possible cause Possible solution Battery is flat Recharge the battery (see page 6, page 17) Jack plug connection is Check the connection incorrect to your audio device (see page 12) Transmitter or Switch the device on earphones are switched (see page 14) off Audio device is switched Switch the audio off device on Volume of the audio device is adjusted too low Adjust the volume to a higher level Housing of player or something else blocks the transmission Remove obstacles between transmitter and earphones Transmission between the transmitter and earphones is disturbed by any interferences (including ESD) in the vicinity Briefly press the operation/pairing button ¿ of the transmitter Device is out of range Reduce the distance between earphones and transmitter Signal is shielded Remove obstacles between transmitter and earphones Interfering devices in the vicinity Try relocation 20

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20
Troubleshooting
Problem
Possible cause
Possible solution
No operation
indication
Battery is flat
Recharge the battery
(see page 6, page 17)
No sound
Jack plug connection is
incorrect
Check the connection
to your audio device
(see page 12)
Transmitter or
earphones are switched
off
Switch the device on
(see page 14)
Audio device is switched
off
Switch the audio
device on
Volume of the audio
device is adjusted too
low
Adjust the volume to a
higher level
Housing of player or
something else blocks
the transmission
Remove obstacles
between transmitter
and earphones
Transmission between
the transmitter and
earphones is disturbed
by any interferences
(including ESD) in the
vicinity
Briefly press the
operation/pairing
button
ยด
of the
transmitter
Sound
dropouts
Device is out of range
Reduce the distance
between earphones
and transmitter
Signal is shielded
Remove obstacles
between transmitter
and earphones
Interfering devices in
the vicinity
Try relocation