Sharp DX-C311FX DX-C311 DX-C401 Operation Manual - Page 679

TROUBLESHOOTING Problem Transmission does not begin at the specified time. Point to check Is the machine's clock set to the correct time? Is a transmission in progress? Solution Set the clock to the correct time. ➞ System Settings > "Default Settings" > "Clock" > "Clock Adjust" If another transmission is in progress when the specified time arrives, the timer operation will begin after that transmission is finished. PROBLEMS RELATED TO RECEPTION Problem Another party sent a fax but you did not receive it. Printing does not take place after reception. The received image is faint. The machine does not begin fax reception. Point to check Did a reception error occur? Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is the original that was faxed also faint? Has the reception mode been set to "Manual Reception" in the system settings? Solution Depending on your region and line conditions, communication may not be possible if your reception speed is too fast. Lower the reception speed in the system settings and ask the other party to try sending the fax again. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Receive Settings" > "Initial Reception Speed Setting" Restore printing capability as instructed by the message. "Hold Setting for Received Data Print" is enabled. Enter the correct password with the numeric keys. If you do not know the password, check with your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. If you need to print a received fax, ask your administrator. Ask the other party to send the fax again using a suitable (darker) exposure setting. When the reception mode is set to "Manual Reception", the machine will not receive faxes automatically. To have the machine receive faxes automatically, set the reception mode to "Auto Reception". ➞ System Settings > "Fax Data Receive/Forward" > "Fax Settings" > "Receive Setting" 8-20 Contents