Sharp DX-C311FX DX-C311 DX-C401 Operation Manual - Page 697

TROUBLESHOOTING Problem Stapling does not take place. Point to check Is a different width of paper mixed in? Are there more sheets than can be stapled at once? Is a paper size that cannot be stapled included in the print job? Is the paper type setting of the tray selected in the printer driver set to a paper type that cannot be stapled? The stapling position is not correct. Output does not collect neatly in the output tray of the finisher. Stapled output does not collect neatly. Have functions been disabled by the administrator? Is the stapling position set correctly? Is the paper curled? Is the paper curled? Solution Stapling is not possible when paper of different widths are mixed together. To perform mixed size stapling, use paper of the same width. When copying, select [Mixed Size Original] in the special modes. For the maximum number of sheets that can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. For the paper sizes that can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. Check the paper type settings in the machine and select a tray that has paper that can be used for stapling*. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the paper type setting of each tray. * Stapling is not possible on labels, transparency film, or envelopes. In addition, if "Disable Staple" is selected in the user type, stapling will not be possible. Some functions may have been disabled in the system settings (administrator). Check with your administrator. Check the stapling position setting. ☞ 2. COPIER "OUTPUT" (page 2-34) It may help to turn the paper over in the paper tray. It may help to turn the paper over in the paper tray. 8-38 Contents