Sharp MX-3111U MX-3111U Operation Guide - Page 830

TROUBLESHOOTING Problem Stapling does not take place. Punching does not take place. The stapling position or punch position is not correct. Sheets output to the delivery tray of the finisher are scattered. The stapled sheets are scattered. Point to check Is the paper type setting of the tray selected in the printer driver set to a paper type that cannot be stapled? Have functions been disabled by the administrator? Does a message appear instructing you to check the punch module? Is a different size of paper mixed in? Is a paper size that cannot be punched included in the print job? Is the tray selected in the printer driver set to a paper type that cannot be punched? Have functions been disabled by the administrator? Is the stapling position set correctly? Are the punching positions set correctly? Have the output sheets got folded? Have the output sheets got folded? Solution Check the paper type settings in the machine and select a tray that has paper that can be used for stapling*. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the paper type setting of each tray. * Stapling is not possible on labels, tab paper, transparency film, glossy paper or envelopes. In addition, if "Disable Staple" is selected in the user type, stapling will not be possible. Check with your administrator. Some functions may have been disabled in the system settings (administrator). Dispose of punch scraps. ☞ 1. BEFORE USING THE MACHINE "PUNCH MODULE" (page 1-44) Punching is not possible when different widths of paper are mixed together. To perform mixed size punching, use paper of the same width and select the [Same Width] setting. When copying, select [Same Width] for [Mixed Size Original] in the special modes. For the paper sizes that can be punched, see "SPECIFICATIONS" in the Start Guide. Check the paper type settings in the machine and select a tray that has paper that can be used for punching*. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the paper type setting of each tray. * Punching is not possible on labels, tab paper, transparency film, glossy paper and envelopes. In addition, if "Disable Punch" is selected in the user type, punching will not be possible. Check with your administrator. Some functions may have been disabled in the system settings (administrator). Check the stapling position setting. ☞ 2. COPIER "OUTPUT" (page 2-34) Check the punch position settings. ☞ 2. COPIER "OUTPUT" (page 2-34) If the front and back side of the sheets in the paper feed tray have been reversed, in some cases it can be improved. If the front and back side of the sheets in the paper feed tray have been reversed, in some cases it can be improved. 8-46 Contents