Sony Ericsson W508 User Guide - Page 63

Troubleshooting, Common questions, Update Service. Using Update Service - charger

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Troubleshooting Some problems can be fixed using Update Service. Using Update Service on regular basis will optimize the phone's performance. See Update Service on page 53. Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. Common questions I have problems with memory capacity or the phone is working slowly Restart your phone every day to free memory or do a Master reset. Master reset If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, your settings and content, such as contacts, messages, pictures, sounds and downloaded games, will be deleted. You may also lose content that was in the phone at purchase. To reset the phone 1 Select Menu > Settings > General > Master reset. 2 Select an option. 3 Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. The battery is worn out and needs to be replaced. See Charging the battery on page 7. No battery icon appears when I start charging the phone It may take a few minutes before the battery icon appears on the screen. Some menu options appear in grey A service is not activated. Contact your network operator. I cannot use Internet-based services Your subscription does not include data capability. Settings are missing or incorrect. Troubleshooting 63 This is an Internet version of this publication. © Print only for private use.

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Troubleshooting
Some problems can be fixed using
Update Service. Using Update Service
on regular basis will optimize the
phone’s performance. See
Update
Service
on page 53.
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support
.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a
Master reset
.
Master reset
If you select
Reset settings
, the
changes that you have made to
settings will be deleted.
If you select
Reset all
, your settings and
content, such as contacts, messages,
pictures, sounds and downloaded
games, will be deleted. You may also
lose content that was in the phone at
purchase.
To reset the phone
1
Select
Menu
>
Settings
>
General
>
Master reset
.
2
Select an option.
3
Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to be
replaced. See
Charging the battery
on
page 7.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact your
network operator.
I cannot use Internet-based services
Your subscription does not include
data capability. Settings are missing or
incorrect.
Troubleshooting
63
This is an Internet version of this publication. © Print only for private use.