Sony PEG-N760C Operating Instructions - Page 214

I cannot perform an IR HotSync operation., Check the following on your CLI, handheld

Page 214 highlights

Troubleshooting - Frequently Asked Questions , Confirm that the Speed setting in the Setup dialog box works for your modem. If you have problems using the "As Fast As Possible" option or a specific speed, try using a slower speed. , Make sure that your modem resets before you try again. (Turn off your modem, wait a minute, then turn it on.) , Confirm that the telephone cable is securely attached to your modem. , Make sure that the dialing instruction dials the correct phone number. , If you need to dial an outside line prefix, make sure you selected the Dial Prefix option on your CLIÉ handheld and have entered the correct code. Check the following on your CLIÉ handheld: , If the telephone line you are using has Call Waiting, make sure you selected the Disable call waiting option under "Modem Sync Phone Setup" on your CLIÉ handheld and entered the correct code. , Make sure that the telephone line you are using is not noisy. This can interrupt communications. , Check the batteries in your modem and replace them if necessary. I cannot perform an IR HotSync operation. , Make sure that the HotSync Manager is running and the Serial Port for local operations is set to the simulated port for infrared communication. , On your CLIÉ handheld, make sure that the HotSync application is set to IR to a PC/Handheld. , Make sure that the IR port of your CLIÉ handheld is aligned directly opposite to, and within a few inches of, the infrared device of your computer. Chapter6 Additional information Continued on next page 214

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214
Chapter6
Additional information
,
Confirm that the Speed setting in the Setup dialog box works for
your modem. If you have problems using the
As Fast As Possible
option or a specific speed, try using a slower speed.
,
Make sure that your modem resets before you try again. (Turn off
your modem, wait a minute, then turn it on.)
,
Confirm that the telephone cable is securely attached to your
modem.
,
Make sure that the dialing instruction dials the correct phone
number.
,
If you need to dial an outside line prefix, make sure you selected the
Dial Prefix option on your CLI
É
handheld and have entered the
correct code.
Check the following on your CLI
É
handheld:
,
If the telephone line you are using has Call Waiting, make sure you
selected the Disable call waiting option under
Modem Sync Phone
Setup
on your CLI
É
handheld and entered the correct code.
,
Make sure that the telephone line you are using is not noisy. This can
interrupt communications.
,
Check the batteries in your modem and replace them if necessary.
I cannot perform an IR HotSync operation.
,
Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
,
On your CLI
É
handheld, make sure that the HotSync application is
set to IR to a PC/Handheld.
,
Make sure that the IR port of your CLI
É
handheld is aligned directly
opposite to, and within a few inches of, the infrared device of your
computer.
Troubleshooting
Frequently Asked Questions
Continued on next page