Sony VGC-JS250J/P User Guide

Sony VGC-JS250J/P - Vaio All-in-one Desktop Computer Manual

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  • Sony VGC-JS250J/P | User Guide - Page 1
    N User Guide Personal Computer VGC-JS200 Series
  • Sony VGC-JS250J/P | User Guide - Page 2
    Considerations ...9 Getting Started ...11 Locating Controls and Ports...12 About the Indicator Lights ...16 Setting Up Your Computer ...17 Shutting Down Your Computer Safely ...20 Using Your VAIO Computer ...21 Using the Keyboard ...22 Using the Built-in MOTION EYE Camera...25 Using the Optical Disc
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    Control Center 71 Using the Power Saving Mode...72 Upgrading Your VAIO Computer...75 Adding and Removing Memory...76 Precautions ...82 Handling the LCD Screen ...83 Using the Power Source ...84 Handling Your Computer ...85 Handling the Built-in MOTION EYE Camera...87 Handling Floppy Disks ...88
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    n4 N Troubleshooting ...94 Computer ...96 System Security ...101 Built-in MOTION EYE Camera...102 Networking ...104 Bluetooth Keyboard...122 Floppy Disks ...123 Audio/Video...124 Memory Stick ...128 Peripherals ...129 Support Options ...130 Sony Support Information ...130 Trademarks ...134
  • Sony VGC-JS250J/P | User Guide - Page 5
    purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different
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    Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Quick Start Guide - Contains an overview of components connection, set-up information, etc. ❑ Safety Information - Contains safety guidelines and owner information.
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    hardware and software configurations of your VAIO computer. To view the online specifications: 1 Connect to the Internet. 2 Go to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http
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    guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support
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    . Let your upper arms hang naturally at your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or tendons. ❑ Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor
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    display as well. ! While adjusting the viewing angle, do not exert excessive pressure on your computer to eliminate a risk of mechanical damage. ❑ Lighting - Choose a location where windows and 4 inches (10 cm) of space behind and at least 8 inches (20 cm) of space on each side of the main unit.
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    Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 12) ❑ About the Indicator Lights (page 16) ❑ Setting Up Your Computer (page 17) ❑ Shutting Down Your Computer Safely (page 20) n 11 N Getting Started
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    n 12 N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front A LCD screen (page 83) B Built-in microphone (monaural) C Built-in MOTION EYE camera indicator (page 16) D Built-in MOTION EYE camera (page 25) E WIRELESS indicator
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    OUT port (page 58) (Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz) H i.LINK 4-pin (S400) port (page 63) I Memory module compartment cover (page 76) * Support high-/full-/low- speeds. ! The area around the air vent (1) becomes hot while your computer is on. Be sure to wait until the
  • Sony VGC-JS250J/P | User Guide - Page 14
    Right A Optical disc drive (page 28) B Manual eject hole (page 111) C Drive eject button (page 28) n 14 N Getting Started
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    jack (page 58) F Microphone jack Connect an external microphone. G Line In jack Connect an external audio device for audio input. H WIRELESS switch (page 49) *1 Your computer supports both the standard-size Memory Stick and the Duo- size Memory Stick
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    while the built-in MOTION EYE camera is in use. Illuminates when data is read from or written to a memory card. (Do not place the computer into Sleep mode or turn it off when this indicator is lit.) When the indicator is unlit, the memory card is not in use. Illuminates
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    and the Mouse A USB keyboard and a USB mouse are supplied with your computer. To connect the keyboard and the mouse 1 Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the back of the computer. 2 Route the mouse cable (2) through the cable clamp (4) on the back of
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    Connecting a Power Source You need an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer. To connect the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3). 2 Plug the other end of the power cord into an AC outlet
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    varies depending on the AC adapter. ✍ To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off. Make sure that the AC outlets are easily accessible. ! If you unplug the AC adapter from your computer while the computer is on or in Sleep mode, you may lose
  • Sony VGC-JS250J/P | User Guide - Page 20
    n 20 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow next to the Lock button, and then Shut
  • Sony VGC-JS250J/P | User Guide - Page 21
    This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 22) ❑ Using the Built-in MOTION EYE Camera (page 25) ❑ Using the Optical page 48) ❑ Using the Wireless LAN (WLAN) (page 49) ❑ Using the Bluetooth Function (page 52) n 21 N Using Your VAIO Computer
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    n 22 N Using Your VAIO Computer Using the Keyboard A USB keyboard is supplied with your computer. The keyboard uses a standard key arrangement with additional keys that perform specific functions.
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    F5: Decreases lighting intensity of the LCD screen. Fn+F6: Increases lighting intensity of the LCD screen. B Sleep button Provides for such a case, you can change the assignment with the VAIO Control Center. See Setting Up Your Computer with the VAIO Control Center (page 71) and find out more in its
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    n 24 N Using Your VAIO Computer E Muting button Turns the volume on and off. F Volume control buttons Displays a shortcut menu in certain software applications. J Directional arrow keys Move the pointer on the computer screen. K Indicator lights (Num Lk): Turns on while in the Num Lock state. (Caps
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    n 25 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in respectively. ✍ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before
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    n 26 N Using Your VAIO Computer Capturing Still Images To capture a still image 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the Capture
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    n 27 N Using Your VAIO Computer Capturing Movies To capture a movie 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the Record icon in
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    Your VAIO Computer Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc 1 Turn on the computer. 2 Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out. 3 Hold the back of the drive tray with one hand, place
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    n 29 N Using Your VAIO Computer ! Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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    n 30 N Using Your VAIO Computer Reading and Writing Optical Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your specifications for the type of optical disc
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    n 31 N Using Your VAIO Computer PR: playable and recordable P: playable but not computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. *4 Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported
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    Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC Disc media playback. VAIO computers may not support movie playback on
  • Sony VGC-JS250J/P | User Guide - Page 33
    normally, download and install the latest updates for the WinDVD BD using the VAIO Update. To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect the computer to the Internet, see Using the Internet (page 47). ! The Blu-ray Disc
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    n 34 N Using Your VAIO Computer ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
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    Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc into the optical disc drive. 2 If nothing appears on the desktop, click window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder appears. 2 Open the folder that contains
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    n 36 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software,
  • Sony VGC-JS250J/P | User Guide - Page 37
    the supported disc media. To play a Blu-ray Disc media 1 Close all running software applications. 2 Insert a Blu-ray Disc media into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc software to play the disc. For instructions on
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    n 38 N Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible
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    VAIO Computer Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports .com/en/. ! Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of
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    40 N Using Your VAIO Computer Inserting a Memory Stick the Memory Stick are displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon. ! Be it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot
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    41 N Using Your VAIO Computer To view the contents on the Memory Stick 1 Click Start and Computer to open the Computer window. 2 Double-click reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports the Memory Stick when
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    5 Click Start. 6 Follow the on-screen instructions. ! It may take time to format the Memory Stick depending on the media type. n 42 N Using Your VAIO Computer
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    n 43 N Using Your VAIO Computer Removing a Memory Stick ! Do not remove the Memory Stick Memory Stick 1 Check that the Media Access indicator light is unlit. 2 Push in the Memory Stick toward the computer and release. The Memory Stick ejects. 3 Pull the Memory Stick out of the slot. ! Always remove
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    memory cards, see Sony Support Information (page 130) to visit the appropriate support web site. ! Your computer has been tested GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer. The SD memory card slot on your computer does not support
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    . 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. n 45 N Using Your VAIO Computer ✍ If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
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    n 46 N Using Your VAIO Computer Removing an SD Memory Card ! Do not remove an SD memory card while the Media Access that the Media Access indicator light is unlit. 2 Push in the SD memory card toward the computer and release. The SD memory card ejects. 3 Pull the SD memory card out of the slot.
  • Sony VGC-JS250J/P | User Guide - Page 47
    . To connect to the Internet, you need to connect an external modem device, for example a USB telephone modem, a DSL modem, or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem.
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    n 48 N Using Your VAIO Computer Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your
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    n 49 N Using Your VAIO Computer Using the Wireless LAN (WLAN) Using the Wireless LAN (WLAN), LAN function, search for wireless LAN information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn on the WIRELESS switch before starting
  • Sony VGC-JS250J/P | User Guide - Page 50
    n 50 N Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by the local . WPA2 is backward compatible with WPA. * See the online specifications to find out whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard. The IEEE 802.11b/g
  • Sony VGC-JS250J/P | User Guide - Page 51
    n 51 N Using Your VAIO Computer The communication speed varies depending on the distance between communication the software in use. Actual communication speed may not be as fast as the one displayed on your computer. Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may
  • Sony VGC-JS250J/P | User Guide - Page 52
    n 52 N Using Your VAIO Computer Using the Bluetooth Function The Bluetooth® function is available on selected models only. See the online specifications to find out whether your model supports the Bluetooth function. You can establish wireless communications between your computer and other Bluetooth
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    n 53 N Using Your VAIO Computer Notes on using the Bluetooth function ❑ The data transfer rate varies, depending system ❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer ❑ Size of file being exchanged ❑ Note that large files may occasionally be corrupted during
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    n 54 N Using Your VAIO Computer ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices. This is normal
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    N Using Your VAIO Computer Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first
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    56 N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn
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    Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 58) ❑ Connecting a Universal Serial Bus (USB) Device (page 60) ❑ Connecting a Printer (page 62) ❑ Connecting an i.LINK Device (page 63) n 57 N
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    enhance the sound quality of your computer. For more information, see the manual that came with your S/PDIF device. ! To hear sound from the S/PDIF device connected to the OPTICAL OUT port, you need to change the sound output device. For the detailed instructions
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    ✍ Make sure your speakers are designed for computer use. ! Do not place floppy disks on the speakers. Their magnetic field may damage the data on the disks. n 59 N Using Peripheral Devices
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    with USB devices connected. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk drive cable (2) into the USB port.
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    disk drive when your computer is off, skip steps 1 to 5. 1 Close all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar. 3 Select the floppy disk drive you want to unplug. 4 Click Stop. 5 Follow the on-screen instructions to remove the floppy
  • Sony VGC-JS250J/P | User Guide - Page 62
    to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port 1 Plug the power cord (1) of your printer into an AC outlet. 2 Choose the USB port (3) you prefer to
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    as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to an external device. If the external it to a power source. ❑ The i.LINK port supports transfer rates up to 400 Mbps. However, the actual compatible devices you use. See the manual that came with your software for
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    a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out
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    describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 66) ❑ Setting Up Your Computer with the VAIO Control Center (page 71) ❑ Using the Power Saving Mode
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    Your VAIO Computer Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized
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    To add the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display
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    the machine password before setting the user password. 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter
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    or remove the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key
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    change or remove the power-on password (user password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the user password and press the Enter key
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    n 71 N Customizing Your VAIO Computer Setting Up Your Computer with the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2
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    n 72 N Customizing Your VAIO Computer Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is lit in this
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    n 73 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the hard disk drive and the CPU into a low power consumption mode. The orange power indicator light illuminates in this mode. ! Turn off your computer if you do not intend to use it for a long
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    n 74 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you , and Power Options. 2 Click Change plan settings under the current power plan. 3 Change the time to place the computer into Sleep mode and click Save Changes.
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    n 75 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130).
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    n 76 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes
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    n 77 N Upgrading Your VAIO Computer ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in
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    devices from the power source. 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down. ! When facing down your computer, be sure to place it on a soft cloth to avoid damage to the LCD screen. 3 Unscrew the screw (1) and remove the memory module
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    n 79 N Upgrading Your VAIO Computer 5 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that
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    n 80 N Upgrading Your VAIO Computer 7 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components on the motherboard. If you want to install only one memory module, be sure to use the lower slot. Be sure to insert the connector
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    Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does
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    Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 83) ❑ Using the Power Source (page 84) ❑ Handling Your Computer (page 85) ❑ Handling the Built-in MOTION EYE Camera (page 87) ❑ Handling
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    soft, dry cloth to wipe the surface of the LCD screen. ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from
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    strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. Never pull the cord itself. ❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time. ❑ Make
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    such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you drop a solid object or any liquid onto your computer, shut down the computer and then unplug it. You may want to have the computer checked by qualified personnel before operating it again. ❑ Do not drop your
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    , moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130). ❑ Make sure you
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    appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause the camera to malfunction. ❑ The built-in MOTION EYE camera is disabled while videos or still images are imported
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    n 88 N Precautions Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources
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    with a dry soft cloth. ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in an irreparable problem.
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    n 90 N Precautions Using Headphones Preventing hearing damage - Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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    n 91 N Precautions Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑ Do not disassemble or modify the Memory Stick. ❑ Do
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    , shock, or dust, you should be careful when handling your computer. To avoid damaging your hard disk drive ❑ Do not subject your computer to sudden movements. ❑ Keep your computer away from magnets. ❑ Do not place your computer in a location subject to mechanical vibration or in an unstable
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    Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 4 Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions. ! Your computer must be connected to the Internet to download the updates.
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    N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO
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    ❑ Memory Stick (page 128) ❑ Peripherals (page 129) n 95 N Troubleshooting
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    , do not use the computer for at least one hour. ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. ❑ Make sure your
  • Sony VGC-JS250J/P | User Guide - Page 97
    Troubleshooting computer. Unplug the AC adapter and leave the computer for about five minutes. Then, plug the AC adapter and turn on the computer again. ! Turning off your computer computer or software stops responding? ❑ If your computer turn off your computer. ❑ If your computer does not turn
  • Sony VGC-JS250J/P | User Guide - Page 98
    n 98 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Lock button,
  • Sony VGC-JS250J/P | User Guide - Page 99
    find the nearest center or agent, see Sony Support Information (page 130). How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on your computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen
  • Sony VGC-JS250J/P | User Guide - Page 100
    options, for your screen to turn off. Select a screen saver other than the VAIO original screen saver. What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer? To boot your computer from the USB floppy disk drive, you need to change the boot device
  • Sony VGC-JS250J/P | User Guide - Page 101
    Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates
  • Sony VGC-JS250J/P | User Guide - Page 102
    Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality?
  • Sony VGC-JS250J/P | User Guide - Page 103
    Troubleshooting Why do the images captured by the built-in MOTION EYE camera flicker? This problem , you can set an appropriate value to one of the camera properties (e.g. light source, malfunction. What should I do if my computer becomes unstable when it enters a power saving mode while the built-
  • Sony VGC-JS250J/P | User Guide - Page 104
    n 104 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions or move any access point you may be using closer to the computer.
  • Sony VGC-JS250J/P | User Guide - Page 105
    n 105 N Troubleshooting What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Place your computer away from obstacles or
  • Sony VGC-JS250J/P | User Guide - Page 106
    preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. Why does the network connection stop when I change the encryption key? Two computers with the wireless LAN function
  • Sony VGC-JS250J/P | User Guide - Page 107
    Troubleshooting Bluetooth Technology ! The following Q & A entries apply to models with the Bluetooth function only. See the online specifications to find out whether the Bluetooth function is available on your model. What should I do if other Bluetooth devices cannot find my computer 's manual for
  • Sony VGC-JS250J/P | User Guide - Page 108
    Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other Bluetooth devices to communicate with your computer find this computer check Move your computer and computer. ❑ Check that the Bluetooth function of
  • Sony VGC-JS250J/P | User Guide - Page 109
    standard and electromagnetic interference in the environment. Why can't I use the services supported by the connected Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search for Bluetooth information using
  • Sony VGC-JS250J/P | User Guide - Page 110
    n 110 N Troubleshooting Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices Lock button, and Log Off. Why can't I exchange business card data with a mobile phone? The business card exchange function is not supported.
  • Sony VGC-JS250J/P | User Guide - Page 111
    the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 89) for instructions. What should I do if the drive tray does not open? ❑ Make sure your computer is on. ❑ Press the drive eject button or the Fn+E keys. ❑ If the drive eject button or the
  • Sony VGC-JS250J/P | User Guide - Page 112
    n 112 N Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is
  • Sony VGC-JS250J/P | User Guide - Page 113
    n 113 N Troubleshooting 4 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation ❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
  • Sony VGC-JS250J/P | User Guide - Page 114
    supported disc media. You may not be able to play some Blu-ray Disc contents on your computer, or the computer VAIO Update. To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect the computer it with one with no affixed adhesive label.
  • Sony VGC-JS250J/P | User Guide - Page 115
    n 115 N Troubleshooting What should I do if I cannot write data to DVD media? ❑ Make Discs (page 30) to find out about the supported disc media. ❑ Make sure your optical disc drive supports the Blu-ray Disc writing function. The DVD±RW/±R DL/RAM drive does not support it. ❑ BD-R Disc media are not
  • Sony VGC-JS250J/P | User Guide - Page 116
    n 116 N Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key to bring the computer back into Normal mode. Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Sony VGC-JS250J/P | User Guide - Page 117
    installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with 4 Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This disables the bidirectional communication functions
  • Sony VGC-JS250J/P | User Guide - Page 118
    Troubleshooting Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer such as a speaker. To prevent this problem: ❑ Keep the microphone away from a
  • Sony VGC-JS250J/P | User Guide - Page 119
    n 119 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? Make sure your , select Restart with the M or m key, and press the Enter key to restart your computer. ❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut
  • Sony VGC-JS250J/P | User Guide - Page 120
    N Troubleshooting Speakers loud enough to hear sound. ❑ Make sure your speakers are designed for computer use. ❑ If your speakers have a muting button, set the button to sure the speakers are connected to a power source. See the manual that came with your speakers for more information. ❑ Check the
  • Sony VGC-JS250J/P | User Guide - Page 121
    n 121 N Troubleshooting What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make
  • Sony VGC-JS250J/P | User Guide - Page 122
    n 122 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard Num Lk key to turn it on before entering numerals. What should I do if my computer does not recognize my keyboard? Make sure your keyboard is securely plugged into the port.
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    N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these
  • Sony VGC-JS250J/P | User Guide - Page 124
    Troubleshooting Audio/Video What should I do if I cannot use my DV camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer other. See the manual that came with i.LINK PC peripherals to
  • Sony VGC-JS250J/P | User Guide - Page 125
    n 125 N Troubleshooting How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware
  • Sony VGC-JS250J/P | User Guide - Page 126
    Troubleshooting from a disc through an S/PDIF-compatible device connected to your computer, follow these steps: 1 Click Start and Control Panel. 2 tab, select the optical out icon and click Properties. 5 Click the Supported Formats tab. 6 Click to select the DTS Audio and Dolby Digital check
  • Sony VGC-JS250J/P | User Guide - Page 127
    n 127 N Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high- requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
  • Sony VGC-JS250J/P | User Guide - Page 128
    128 N Troubleshooting Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices MagicGate logo. ! Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD
  • Sony VGC-JS250J/P | User Guide - Page 129
    n 129 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ If ❑ Try using another USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device. ❑ See the manual that came with your USB device for more
  • Sony VGC-JS250J/P | User Guide - Page 130
    and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize your computer's capabilities and solve common problems. 2 Program Guides and Help Files The
  • Sony VGC-JS250J/P | User Guide - Page 131
    web site. Click the VAIO Update notice to open the VAIO Support web site and view the information. 6 Program Support You can view detailed information on the software products preinstalled on your computer through Help and Support. Click Start, Help and Support, Use my VAIO, and Software Information
  • Sony VGC-JS250J/P | User Guide - Page 132
    If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the
  • Sony VGC-JS250J/P | User Guide - Page 133
    Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) n 133 N Support Options
  • Sony VGC-JS250J/P | User Guide - Page 134
    Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO DIGITAL STUDIO, VAIO Media, VAIO Media Music Server, VAIO Media Photo Server, VAIO Media Console, VAIO Sphere, VAIO World, VAIO Zone, Vegas, VAIO Media Video Server, Click to BD, G-Sensor, like.no
  • Sony VGC-JS250J/P | User Guide - Page 135
    n 135 N Trademarks All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Sony VGC-JS250J/P | User Guide - Page 136
    n © 2009 Sony Corporation
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User Guide
Personal Computer
VGC-JS200 Series