Sony VGN-FS625B VAIO User Guide - Page 182

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nN 182 Troubleshooting Internet Why doesn't my modem work? ❑ Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack. ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure that the modem is the only device connected to your phone line. ❑ Check the following setting: 1 Click Start and then Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 On the Modems tab, check that your modem is listed. 5 On the Dialing Rules tab, check the location information is correct

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182
n
N
Troubleshooting
Internet
Why doesn't my modem work?
❑
Make sure the telephone cable is securely plugged into the Modem port on the computer and the wall jack.
❑
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑
Make sure the telephone number the program is dialing is correct.
❑
Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are
compatible.)
❑
Make sure that the modem is the only device connected to your phone line.
❑
Check the following setting:
1
Click
Start
and then
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
Phone and Modem Options
.
4
On the
Modems
tab, check that your modem is listed.
5
On the
Dialing Rules
tab, check the location information is correct