Sony VGN-FW448J/B User Guide - Page 143

What should I do if I cannot play a disc properly on my computer?, Troubleshooting &gt, Optical Discs

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Troubleshooting > Optical Discs n 143 N What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 112) for instructions. ❑ If you are playing a disc and cannot hear sound, do any of the following: ❑ The volume may have been turned off by the Fn+F2 keys. Press them once again. ❑ The volume may have been minimized by the VOL- button. Press the VOL+ button to turn up the volume loud enough to hear sound. ❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings. ❑ Check the volume setting in the audio mixer. ❑ If you are using external speakers, check the volume settings on the speakers and the connections between the speakers and your computer.

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143
n
N
Troubleshooting >
Optical Discs
What should I do if I cannot play a disc properly on my computer?
❑
Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑
Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑
If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
Press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
to restart the computer.
2
Remove the disc from the optical disc drive.
3
Check the disc for dirt or damage. If you need to clean the disc, see
Handling Discs
(page 112)
for instructions.
❑
If you are playing a disc and cannot hear sound, do any of the following:
❑
The volume may have been turned off by the
Fn
+
F2
keys. Press them once again.
❑
The volume may have been minimized by the
VOL-
button. Press the
VOL+
button to turn up the volume loud enough
to hear sound.
❑
Right-click the volume
icon on the taskbar and click
Open Volume Mixer
to check the settings.
❑
Check the volume setting in the audio mixer.
❑
If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.