Sony WF-H800 Help Guide - Page 78

The headset cannot be charged even if connecting the charging case to a computer.

Page 78 highlights

Help Guide Wireless Stereo Headset h.ear in 3 Truly Wireless (WF-H800) The headset cannot be charged even if connecting the charging case to a computer. Check that the supplied USB Type-C cable is properly connected to the USB port of the computer. Check that the charging case and the computer are directly connected, not via a USB hub. There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Try the USB connection procedure again in cases other than those stated above. 5-007-451-11(2) Copyright 2019 Sony Corporation 78

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Help Guide
Wireless Stereo Headset
h.ear in 3 Truly Wireless (WF-H800)
The headset cannot be charged even if connecting the charging case to a computer.
Check that the supplied USB Type-C cable is properly connected to the USB port of the computer.
Check that the charging case and the computer are directly connected, not via a USB hub.
There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the
computer if one is available.
Try the USB connection procedure again in cases other than those stated above.
5-007-451-11(2) Copyright 2019 Sony Corporation
78