Sony ZS-X3CP Primary User Manual - Page 22

Troubleshooting (continued) The CD does not play. • Make sure that the CD compartment is closed. • Place the CD with the label surface up. • Clean the CD. • Take out the CD and leave the CD compartment open for about an hour to dry moisture condensation. • Make sure "CD" appears in the display. The sound drops out. • Reduce the volume. • Clean the CD, or replace it if the CD is badly damaged. • Place the player in a location free from vibration. • The sound may drop out or noise may be heard when using poor quality CD-Rs/CDRWs or if there is a problem with the recording device or application software. "Not MP3" is displayed. • You are trying to play a file that is not an MP3 file but has extension "mp3". (page 25) "Not MP3 (Layer-1, 2)" is displayed. • You are trying to play an MPEG1 Audio Layer-1 or 2 file. You can only play MP3 (MPEG 1 Audio Layer-3) files on this player. (page 25) Radio The audio is weak or has poor quality. • Replace all the batteries with new ones if they are weak. • Move the player away from the TV. The picture of your TV becomes unstable. • If you are listening to an FM program near the TV with an indoor antenna, move the player away from the TV. After trying the above remedies, if you still have problems, unplug the AC power adaptor and remove all the batteries. After all the indications in the display disappear, plug the AC power adaptor and insert the batteries again. If the problem persists, please consult your nearest Sony dealer. 22