Toshiba BDX1400KU User Guide - Page 29

Maintenance 29 Playback does not start when the title is selected. Cannot connect to the network. Cannot connect to the network while my PC is connected to the network. Subtitles appear on the screen. No return to start-up screen when disc is removed. The unit cannot read Blu-ray Disc™/ DVD/CD. Angle does not switch. Cannot use the BD-Live™ function. Check the settings in the Parental menu. Check that the LAN cable connection is properly made. Turn on the modem or broadband router. Check that the broadband router and/or modem is correctly connected. Check the Network Connection Setting. Check your Internet connection to ensure it is available. Check the content of your Internet service contract to see if your Internet service provider prevents multiple terminals connecting at the same time. Repeatedly press the SUB button on the remote to change to Off or None. Check the disc content to ensure subtitles are not part of the scene content. Reset this unit by turning it off, then on again. Dew condensation may form inside the unit. Do not use this unit for at least a few hours until its inside gets dry. Wipe the dirt off the disc or replace the disc. The angle cannot be switched for Blu-ray Disc™/DVD which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes. Use a USB flash drive with enough space. Maintenance Servicing Please refer to relevant topics in "Troubleshooting" above before returning the product. If this unit becomes inoperative, do not try to correct the problem by yourself. There are no user-serviceable parts inside. Turn off, unplug the power plug, and please call our helpline to locate an Authorized Service Center. Cleaning the cabinet Never use a solvent, thinner, benzene or alcohol to clean the unit. Do not spray insecticide liquid near the unit. Such chemicals may discolor the surface or damage the unit. Cleaning discs When a disc becomes dirty, clean it with a cleaning cloth. Wipe the disc from the center to out. Do not wipe in a circular motion. Do not use solvents such as benzine, thinner, commercially available cleaners, detergent, abrasive cleaning agents or antistatic spray intended for analog records. Cleaning the disc lens If this unit still does not perform properly although you refer to the relevant sections and to "Troubleshooting" in this manual, the laser optical pickup unit may be dirty. Consult your dealer or an Authorized Service Center for inspection and cleaning of the laser optical pickup unit.