Toshiba PA3769A-1LCH LCD Monitor 23.6 inch HD LCD Monitor User Manual - Page 37

37 Problem Solution(s) "No signal" error appears on screen Check if the video cable is properly connected. If the connector is loose on either end, tighten the connector's screws. Check the video cable and make sure none of the pins are bent. If one or more pins are bent, replace the cable. Make sure the computer is on and working. The computer may be in sleep or power-saving mode. Move the mouse to "wake up" the computer. "Input Not Supported" error The computer has been set to a video mode that is not message appears on screen compatible with the monitor. Select a preset video mode, as described in "Preset video modes" on page 23. Poor brightness or contrast Adjust the brightness and contrast settings in the monitor's Luminance menu. Please see "Adjusting monitor settings" on page 33 for more information. If you need further assistance If you have followed the recommendations in this section and are still having problems, you may need additional technical assistance. Toshiba Support Web sites United States pcsupport.toshiba.com Canada www.toshiba.ca/support Australia/New Zealand www.isd.toshiba.com.au/support Toshiba Customer Support Centers United States Calling from within the United States: (800) 457-7777 Calling from outside the United States: (949) 859-4273 Canada (800) 663-0378 Australia Calling from within Australia: 13 30 70 Calling from outside Australia: +612-9850-2506 New Zealand Calling from within New Zealand: 0800-445-439 Calling from outside New Zealand: +612-9850-2506