Toshiba Qosmio G55-Q804 User Guide

Toshiba Qosmio G55-Q804 Manual

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  • Toshiba Qosmio G55-Q804 | User Guide - Page 1
    G50 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes
  • Toshiba Qosmio G55-Q804 | User Guide - Page 2
    . Wash hands after handling. Model: Qosmio® G50 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA
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    Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio
  • Toshiba Qosmio G55-Q804 | User Guide - Page 4
    device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949
  • Toshiba Qosmio G55-Q804 | User Guide - Page 5
    uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support
  • Toshiba Qosmio G55-Q804 | User Guide - Page 6
    your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's
  • Toshiba Qosmio G55-Q804 | User Guide - Page 7
    TOSHIBA problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba -europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba TOSHIBA
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    ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as
  • Toshiba Qosmio G55-Q804 | User Guide - Page 9
    is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary
  • Toshiba Qosmio G55-Q804 | User Guide - Page 10
    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
  • Toshiba Qosmio G55-Q804 | User Guide - Page 11
    event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
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    than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device
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    NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries
  • Toshiba Qosmio G55-Q804 | User Guide - Page 14
    14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is
  • Toshiba Qosmio G55-Q804 | User Guide - Page 15
    of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This
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    16 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan
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    17 Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Argentina Austria Azerbaijan Bangladesh Belgium
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    18 Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions
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    11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point
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    or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport
  • Toshiba Qosmio G55-Q804 | User Guide - Page 21
    within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
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    In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used
  • Toshiba Qosmio G55-Q804 | User Guide - Page 23
    23 Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 24
    10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization
  • Toshiba Qosmio G55-Q804 | User Guide - Page 25
    injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc
  • Toshiba Qosmio G55-Q804 | User Guide - Page 26
    INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT
  • Toshiba Qosmio G55-Q804 | User Guide - Page 27
    27 Trademarks Qosmio and ConfigFree are a registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. Visit
  • Toshiba Qosmio G55-Q804 | User Guide - Page 28
    Contents Introduction 35 This guide 37 Safety icons 38 Other icons used 38 Other documentation 39 Service options 39 Chapter 1: Getting Started 40 Selecting a your software 44 Registering your computer with Toshiba 45 Adding optional external devices 45 Connecting to a power source 46
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    60 Hard Disk Drive Recovery options 61 Hard Disk Drive Recovery using the Recovery media 67 Checking the HDD operating status 69 Installing drivers and applications 69 Using the TouchPad 70 Scrolling with the TouchPad 70 Control buttons 70 Disabling or enabling the TouchPad 71 Using external
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    media 103 Recording optical media 104 Removing a disc with the computer on...........104 Removing a disc with the computer off ..........105 Caring for optical discs 105 Toshiba's online resources 105
  • Toshiba Qosmio G55-Q804 | User Guide - Page 31
    Contents 31 Chapter 3: Mobile Computing 106 Toshiba's energy-saver design 106 Running the computer on battery power 106 Battery Notice ........127 An overview of using the Internet 129 The Internet 129 The World Wide Web 129 Internet Service Providers 129 Connecting to the Internet 130
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    password 146 Using a supervisor password 147 Using a user password 148 Deleting a user password 149 TOSHIBA PC Diagnostic Tool Utility 150 TOSHIBA SD™ Memory Card Format Utility .........151 Mouse Utility 152 TOSHIBA Hardware Setup 153 TOSHIBA Zooming Utility 157 TOSHIBA Button Support 158
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    Acoustic Silencer 159 TOSHIBA Accessibility 160 problems 178 Display problems 179 Disk or internal storage drive problems ..........181 Optical drive problems 182 Sound system problems 183 ExpressCard® problems 184 Printer problems 186 Modem problems 187 Wireless networking problems
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    Windows® operating system 192 If you need further assistance 196 Before you contact Toshiba 196 Contacting Toshiba 197 Other Toshiba Internet Web sites 198 Toshiba's worldwide offices 198 Appendix A: Hot Keys/TOSHIBA Cards 200 Hot Key Cards 200 Using the Hot Key Cards 201 Application Cards
  • Toshiba Qosmio G55-Q804 | User Guide - Page 35
    your Toshiba computer, your work and entertainment can accompany you wherever you go. Your Computer model may be ENERGY STAR® compliant. If the model you purchased Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy.
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    would save more than $210 million over the lifetime of those models. That is equivalent to lighting 120 million square feet of U.S. mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements user manuals or all program functionality.
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    prices, system/component/options availability are all subject to change without notice. For the most upto-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide
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    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided,
  • Toshiba Qosmio G55-Q804 | User Guide - Page 39
    version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its
  • Toshiba Qosmio G55-Q804 | User Guide - Page 40
    provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety
  • Toshiba Qosmio G55-Q804 | User Guide - Page 41
    Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do
  • Toshiba Qosmio G55-Q804 | User Guide - Page 42
    extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus. You need a special program
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    failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting
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    the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End
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    Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 44. After starting your computer for the first time you
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    plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been provided
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    . The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
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    48 Getting Started Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main
  • Toshiba Qosmio G55-Q804 | User Guide - Page 49
    Getting Started 49 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the
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    contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology an entire product Series. Your select model may not have all the features applies to all the features and icons described in this guide. Below are examples of some of the many possible
  • Toshiba Qosmio G55-Q804 | User Guide - Page 51
    completely. Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer
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    Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot
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    Getting Started 53 Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the
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    the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot
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    the socket and level when secured in place. Slot A Slot B Front of computer (Sample Illustration) Inserting the memory module into the slot NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot
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    information on inserting the main battery, see "Inserting a charged battery" on page 118. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting
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    could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top
  • Toshiba Qosmio G55-Q804 | User Guide - Page 59
    Getting Started 59 Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 118. 6 Turn the computer right side up. 7 Reconnect the
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    (Available on certain models) Your computer has without the HDD Recovery partition. ❖ Reinstall drivers and applications which were bundled with your computer not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the
  • Toshiba Qosmio G55-Q804 | User Guide - Page 61
    Utilities To create recovery DVDs: 1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. 2 Select DVD check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create.
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    Vista® 32-bit or 64bit operating system, select one at this time. If not skip to step 4. (Sample Image) Product Recovery Menu screen 4 When the Toshiba Recovery Wizard screen displays, select one of the options and then click Next. The options are: ❖ Recovery of Factory Default Software
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    partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears. (Sample Image
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    Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data
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    (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: 1 On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next.
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    ) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover to a custom size partition. 3 Specify the size of
  • Toshiba Qosmio G55-Q804 | User Guide - Page 67
    , select the DVD option and press Enter. 4 The Selecting a Process Screen will appear. Select one of the options and then click Next. The options are: ❖ Toshiba Recovery wizard ❖ System Recovery Options (Sample Image) Selecting a Process screen
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    68 Getting Started Hard Drive Recovery Utilities 5 If your system offers a choice of Windows Vista® 32-bit or 64bit operating system, select one at this time. If not skip to step 6. (Sample Image) Product Recovery Menu screen 6 A warning screen will appear stating that when the recovery is
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    display its status in the lower portion of the screen. Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall
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    finger along the bottom edge of the TouchPad. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click
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    Getting Started 71 Using external display devices The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button ("right-clicking"). Check your program's documentation to determine whether it uses the right mouse button.
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    the cable to your television. Refer to the manual that came with the television for more information a TV using HDMI™-CEC (Available on certain models) HDMI™-CEC (Consumer Electronics Control) is a . For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Connecting the sound to a TV or
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    other end. ❖ Using the Line Out jack on the side of the computer-This lets you connect directly to powered speakers or a stereo system that supports input from a line out source. You need a cable (not included with your computer) with a 1/8" (3.5mm) stereo plug on one end and plug(s) compatible with
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    74 Getting Started Connecting the display device Directing the display output when you turn on the computer Once you connect an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the
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    -size keyboard, you can attach one to your computer. The computer's USB ports support most USBcompatible keyboards. Using a mouse You may want to use a mouse instead of your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
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    . Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need
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    77 Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect
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    78 Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut Down or Hibernate
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    Getting Started 79 Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 82. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so
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    80 Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
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    Getting Started 81 Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select
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    82 Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power
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    Getting Started 83 Turning off the computer 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power
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    84 Getting Started Turning off the computer ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you
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    Getting Started 85 Turning off the computer 2 Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options
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    86 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select
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    There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 114. There are
  • Toshiba Qosmio G55-Q804 | User Guide - Page 88
    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    Getting Started 89 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    Learning the Basics 91 Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you
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    92 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except
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    Learning the Basics 93 Starting a program Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed. Used in
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    94 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program
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    Learning the Basics 95 Starting a program 5 In the left part of the window, click the line that ends in "Local Disk (C:)." 6 In the left part of the window, under the Local Disk C: icon, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the
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    96 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut Down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using
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    different name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than
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    98 Learning the Basics Backing up your work To print a file: 1 If your printer is not on, turn it on now. 2 In your Windows®-based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the
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    has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include widescreen movies, multiple language tracks, digital surround
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    The optical drive is located on the front of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the disc
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    when the computer is on. Next track Previous track Stop Play/Pause Media Mute Panel lights Web Camera* Dolby® settings *Available on certain models (Sample Illustration) Media control buttons The Media button launches the default media player and plays the CD or DVD, if one is inserted into
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    102 Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button
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    the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer
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    For more information regarding supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba.com. NOTE Due on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to
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    slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while the computer is
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    preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries In addition to the use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba's Web site at accessories.toshiba.com. NOTE Battery
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    battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model. NOTE Depending on your system, the RTC battery may only charge while the computer is turned on.
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    main battery light gives you an indication of the main battery's current charge. The following also applies to the secondary battery (available on certain models) if installed. ❖ Glows amber while the main battery is being charged (AC adaptor connected). ❖ Glows white when the main battery is fully
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    Mobile Computing Monitoring main battery power 111 HINT: Be careful not to confuse the battery light ( ), the on/off light ( ), and the power button light. When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system
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    112 Mobile Computing Monitoring main battery power Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery's capacity gradually decreases. A frequently used older battery does not
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    Mobile Computing Monitoring main battery power 113 To change the default notification settings: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window
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    114 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option
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    Mobile Computing Monitoring main battery power 115 3 Click Create a Power Plan to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic
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    battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 82. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close
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    Mobile Computing Changing the main battery 117 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration)
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    118 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that
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    Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When
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    120 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the
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    an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba's recycling initiatives include recycling programs, events
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    cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to
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    features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in
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    124 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image)
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    to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. Taskbar
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    may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 187. Connecting your computer to a network You
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    The computer connects to the Internet. Connecting a modem to a telephone line (Available on certain models) Your computer may come with a built-in modem that can be connected to a standard voice For more detailed information regarding your computer's modem, visit Toshiba's Web site at accessories
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    an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet.
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    a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and downloading files from, the Internet The Internet
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    line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer's modem (available on certain models) to a telephone line. For more information on connecting a modem, see
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    probably set up an email address at the same time you sign up for the service. ❖ Internet chat rooms A chat room is a Web site that offers a place to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files
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    132 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have
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    3 Launch the FM tuner application. NOTE The FM signal strength will vary depending on the location of your computer. Web Camera (Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with
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    ® Depending on your computer model, the process of sending E-mail, taking pictures or recording video messages may vary. The Web Camera software, by default, should already be running in the Notification Area. Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media
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    of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply
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    The i.LINK® port on the side of the computer provides an extremely fast data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that transfer high levels of data in real-time
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    are two sidebar gadgets available, one for Windows® and one for Google™. HD Console is also a performance monitor for the Toshiba Quad Core HD Processor. ❖ TOSHIBA Gesture Controller-TOSHIBA Gesture Controller allows you to control your computer using hand gestures and can be used with the following
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    However, this feature cannot be used while another application is accessing the TOSHIBA Quad Core HD Processor. ❖ When the Upconvert feature is enabled, some titles may not be able to play and/or some features on the title may not be supported. ❖ Always use the AC adaptor when playing a DVD with the
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    on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic
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    you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect
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    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings 141 (Sample Image) TOSHIBA Assist window - Connect tab
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    142 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab
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    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility 143 (Sample Image) TOSHIBA Assist window - Protect & Fix tab
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    Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window - Optimize tab
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    (Available on certain models) The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click
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    additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE
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    or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor
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    down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The
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    . 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Delete. 3 Follow the on-screen instructions to remove the user password.
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    Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab
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    Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card
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    Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons
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    Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power
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    154 Utilities TOSHIBA Hardware Setup ❖ Button Setting-Lets you set the resume speed for Sleep mode. If you want to use the fast resume option, be sure to
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    TOSHIBA Hardware Setup 155 USB Sleep and Charge function-Your computer can supply USB bus power (DC 5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support
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    and Charge function Settings-The default setting is Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode
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    ® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option
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    the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose
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    Image) CD/DVD Drive Acoustic Silencer screen To access the utility: 1 Click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music
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    can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of
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    Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any
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    Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke
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    Utilities Fingerprint Authentication Utility 163 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖
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    enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication
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    icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network
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    166 Utilities ConfigFree® ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch
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    Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. 167 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
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    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding
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    Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and
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    conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the
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    .toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem
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    working 5 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that have to change your system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the
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    advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the
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    Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For
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    you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a
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    not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one
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    Goes Wrong Resolving a hardware conflict 177 NOTE For this model Slot A is the bottom slot. Slot B is the batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power
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    Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 108. Keyboard problems If, when you
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    the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key
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    Help. A message displays saying that there is a problem with your display settings and that the adapter type is 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode an extremely large number of thin-film transistors (TFT) and is manufactured using
  • Toshiba Qosmio G55-Q804 | User Guide - Page 181
    usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying
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    the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk or internal storage drive problems" on page 181). Optical drive problems You cannot access a disc in the drive. If the optical drive is an
  • Toshiba Qosmio G55-Q804 | User Guide - Page 183
    ), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is
  • Toshiba Qosmio G55-Q804 | User Guide - Page 184
    you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using ExpressCards. See "Resolving a hardware conflict" on page 174. If your system does not have built-in drivers for your ExpressCard
  • Toshiba Qosmio G55-Q804 | User Guide - Page 185
    sure each device has its own I/O base address. See "Fixing a problem with Device Manager" on page 175 for more information. Since all ExpressCards® or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on
  • Toshiba Qosmio G55-Q804 | User Guide - Page 186
    which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 76 or in the instructions
  • Toshiba Qosmio G55-Q804 | User Guide - Page 187
    problems (Available on certain models) This section lists common modem problems 's documentation and the modem manual for information on how to Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems
  • Toshiba Qosmio G55-Q804 | User Guide - Page 188
    Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier driver is loaded. Carefully note any error messages-these will be very helpful if you should confer with a support
  • Toshiba Qosmio G55-Q804 | User Guide - Page 189
    CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify to determine if this is the case, contact that vendor's support group for further advice.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 190
    can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 175 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information
  • Toshiba Qosmio G55-Q804 | User Guide - Page 191
    Computing tips" on page 90 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals
  • Toshiba Qosmio G55-Q804 | User Guide - Page 192
    operating system quickly creates Restore Points-'snapshots' of your Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock
  • Toshiba Qosmio G55-Q804 | User Guide - Page 193
    the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as well as read from
  • Toshiba Qosmio G55-Q804 | User Guide - Page 194
    only include the changes made since the last backup. 7 Follow the on-screen help to complete your backup. For more help, click Start, Help and Support, and search for "back up." General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new
  • Toshiba Qosmio G55-Q804 | User Guide - Page 195
    Always carefully follow the installation instructions that accompany the hardware or much easier to determine the origin of any new problems. For best results, follow this sequence: 1 the "USB Sleep and Charge function." (Available on certain models) ❖ The setting of "USB Sleep and Charge function"
  • Toshiba Qosmio G55-Q804 | User Guide - Page 196
    help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system
  • Toshiba Qosmio G55-Q804 | User Guide - Page 197
    Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site
  • Toshiba Qosmio G55-Q804 | User Guide - Page 198
    If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba.com computers.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm http://servicio.toshiba.com Worldwide Toshiba corporate site Marketing and product
  • Toshiba Qosmio G55-Q804 | User Guide - Page 199
    A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL
  • Toshiba Qosmio G55-Q804 | User Guide - Page 200
    Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖
  • Toshiba Qosmio G55-Q804 | User Guide - Page 201
    Hot Keys/TOSHIBA Cards Hot Key Cards 201 Using the Hot Key Cards The Hot Key Cards the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for
  • Toshiba Qosmio G55-Q804 | User Guide - Page 202
    launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 153. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 158. NOTE Not all functions are supported on all models.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 203
    Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the "stacked" card on the far right of the display. The Application Cards
  • Toshiba Qosmio G55-Q804 | User Guide - Page 204
    204 Hot Keys/TOSHIBA Cards Hot key functions 3 The Card Case displays two rows of Cards a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will
  • Toshiba Qosmio G55-Q804 | User Guide - Page 205
    Cards Hot key functions 205 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖
  • Toshiba Qosmio G55-Q804 | User Guide - Page 206
    Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that
  • Toshiba Qosmio G55-Q804 | User Guide - Page 207
    Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 207 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page
  • Toshiba Qosmio G55-Q804 | User Guide - Page 208
    Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on
  • Toshiba Qosmio G55-Q804 | User Guide - Page 209
    Cards Hot key functions 209 Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor
  • Toshiba Qosmio G55-Q804 | User Guide - Page 210
    210 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended
  • Toshiba Qosmio G55-Q804 | User Guide - Page 211
    Cards Hot key functions 211 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-
  • Toshiba Qosmio G55-Q804 | User Guide - Page 212
    Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 71. Selecting
  • Toshiba Qosmio G55-Q804 | User Guide - Page 213
    Cards Hot key functions 213 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle
  • Toshiba Qosmio G55-Q804 | User Guide - Page 214
    214 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-in.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 215
    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS
  • Toshiba Qosmio G55-Q804 | User Guide - Page 216
    NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW
  • Toshiba Qosmio G55-Q804 | User Guide - Page 217
    disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 (parallel port) LSI large
  • Toshiba Qosmio G55-Q804 | User Guide - Page 218
    network World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made as a "TFT display," in its simplest form there is one thin film transistor (TFT) for each cell. This type of display works well with computers because
  • Toshiba Qosmio G55-Q804 | User Guide - Page 219
    signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up
  • Toshiba Qosmio G55-Q804 | User Guide - Page 220
    unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor - A symbol that indicates the current position
  • Toshiba Qosmio G55-Q804 | User Guide - Page 221
    the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or
  • Toshiba Qosmio G55-Q804 | User Guide - Page 222
    the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory
  • Toshiba Qosmio G55-Q804 | User Guide - Page 223
    223 Glossary F file - A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) - The section of a storage drive that keeps track of the location of stored files.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 224
    224 Glossary Hibernation - A feature of many Toshiba computers that saves to the internal storage decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that
  • Toshiba Qosmio G55-Q804 | User Guide - Page 225
    225 Glossary liquid crystal display (LCD) - A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter
  • Toshiba Qosmio G55-Q804 | User Guide - Page 226
    226 Glossary N network - A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced - A method of refreshing a
  • Toshiba Qosmio G55-Q804 | User Guide - Page 227
    you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also
  • Toshiba Qosmio G55-Q804 | User Guide - Page 228
    ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight or otherwise specify text, data, or graphics
  • Toshiba Qosmio G55-Q804 | User Guide - Page 229
    serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web.
  • Toshiba Qosmio G55-Q804 | User Guide - Page 230
    , 110 not charging 177 230 notifications 112 power plan 206 power plan hot key 115 real-time clock (RTC) 107 removing 116 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 135 removing memory media 136 button power 51, 61 start 125 C character keys 92 charging the
  • Toshiba Qosmio G55-Q804 | User Guide - Page 231
    181 disk drive corrupted/damaged data files 182 missing files/trouble accessing a disk 181 running slow 181 diskette drive cannot insert problems 190 DVD, using 99 E ENERGY STAR® 35 error messages device driver conflict 174 general hardware problem 174 non-system disk or disk error 171 problem
  • Toshiba Qosmio G55-Q804 | User Guide - Page 232
    hardware conflicts 174 resolving 175 headphones using 132 Help and Support Windows® operating system 174 Hibernation mode 78 configuring 82 starting uploading and downloading files 131 URL address not found 173 using 129 Internet Service Providers 129 ISPs 129 J jack headphones 73 Line Out 73 RJ-11
  • Toshiba Qosmio G55-Q804 | User Guide - Page 233
    O Opening the display panel 49 optical disc positioning 102 optical discs handling 103 inserting 102 removing 104, 105 optical drive problems 182 troubleshooting 182 using 99 optical media recording 104 other documentation 39 P password deleting a supervisor 148 disabling a user 149 setting a user
  • Toshiba Qosmio G55-Q804 | User Guide - Page 234
    75 problem solving 186 printing a file 98 problem inserted 185 computer will not power up 169 contacting Toshiba 196, 197 corrupted/damaged data files 182 Device connection is slow 173 keyboard not responding 170 missing files/trouble accessing a disk 181 modem not receiving or transmitting 187
  • Toshiba Qosmio G55-Q804 | User Guide - Page 235
    Toshiba registering computer 45 worldwide offices 198 TOSHIBA Assist 140 TOSHIBA Hardware Setup 153 Toshiba online resources 105 Toshiba Quad Core HD Processor 137 traveling tips 122 troubleshooting DVD player general problems operating system Help and Support 174 problem solving 172 Windows®
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GMAD00179012
08/08
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 168
in this guide.
G50
Series
User’s Guide