Toshiba SD-3755U Owners Manual - Page 44
Before Calling Service Personnel, Symptoms and Correction
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PAGE 44 REFERENCE Before Calling Service Personnel Symptoms and Correction Check the following guide for the possible cause of a problem before contacting service. Symptom No power. The power is on, but the DVD player does not work. No picture. No sound. Cause • The power cord is disconnected. • No disc is inserted. • The TV is not set to receive DVD signal output. • The video cable is not connected securely. • The connected TV power is turned off. • The equipment connected with the audio cable is not set to receive DVD signal output. • The audio cables are not connected securely. • The power of the equipment connected with the audio cable is turned off. • The Digital Audio Output is set to the wrong position. The playback picture is poor. • The disc is dirty. The DVD player does • No disc is inserted. not start playback. • An unplayable disc is inserted. • The disc is placed upside down. • The disc is not placed within the guide. • The disc is dirty. • A menu is on the TV screen. • The Rating level is set. The remote control does not work properly. • The remote control is not pointed at the remote sensor of the DVD player. • The remote control is too far from the DVD player. • There is an obstacle in the path of the remote control and the DVD player. • The batteries in the remote control are exhausted. Correction • Plug the power cord into the wall outlet securely. • Insert a disc. (Check that the DVD or, audio CD indicator in the DVD display is lit.) • Select the appropriate video input mode on the TV so the picture from the DVD player appears on the TV screen. • Connect the video cable into the jacks securely. • Turn on the TV. • Select the correct input mode of the audio receiver so you can listen to the sound from the DVD player. • Connect the audio cable into the jacks securely. • Turn on the equipment connected with the audio cable. • Set the Digital Audio Output to the correct position, then turn on the DVD player again by pressing the POWER button. • Clean the disc. • Insert a disc. (Check that the DVD, or audio CD indicator in the DVD display is lit.) • Insert a playable disc. (Check the disc type, color system and Regional code.) • Place the disc with the playback side down. • Place the disc on the disc tray correctly inside the guide. • Clean the disc. • Press the SETUP button to turn off the menu screen. • Cancel the Rating function or change the rating level. • Point the remote control at the remote sensor of the DVD player. • Operate the remote control within about 23 ft (7 m). • Remove the obstacle. • Replace the batteries with new ones.