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Toshiba Satellite E105-S1802 User Guide - Page 190

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190 If Something Goes Wrong If you need further assistance function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "TOSHIBA Hardware Setup" on page 152. The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information.

Section	Page
Satellite® E100 Series User’s Guide	1
Contents	30
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	51
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Recovering the Internal Storage Drive	52
Recovering to out-of-box state (recommended recovery method)	53
Recovering to a custom size partition	56
Recovering without changing the internal storage drive partitions	59
Creating recovery DVDs/media	61
Restoring from recovery DVDs/media	62
Erasing the Internal Storage Drive	64
Checking the internal storage drive operating status	65
Installing drivers and applications	66
Using the TouchPad™	66
Adjusting TouchPad™ settings	68
Disabling or enabling the TouchPad™	69
Using external display devices	69
Connecting the display device	69
Connecting to a TV using HDMI™-CEC	70
Directing the display output when you turn on the computer	71
Adjusting the quality of the external display	72
Using an external keyboard	72
Using a mouse	72
Connecting a printer	73
Setting up a printer	74
Turning off the computer	74
Options for turning off the computer	75
Using the Shut down command	77
Using and configuring Hibernation mode	79
Using and configuring Sleep mode	82
Closing the display panel	85
Customizing your computer’s settings	85
Caring for your computer	85
Cleaning the computer	85
Moving the computer	86
Using a computer lock	86
Chapter 2: Learning the Basics	88
Computing tips	88
Using the keyboard	89
Character keys	90
Making your keyboard emulate a full-size keyboard	90
Ctrl, Fn, and Alt keys	90
Function keys	91
Special Windows® keys	91
Backlit keyboard	91
Overlay keys	92
Starting a program	93
Starting a program from the Start menu	93
Starting a program from Windows® Explorer	94
Starting a program using the Search programs and files field	95
Saving your work	95
Printing your work	97
Backing up your work	98
Restoring your work	99
Using the optical drive	99
Optical drive components	100
Media control buttons	101
Inserting an optical disc	102
Playing an audio CD	103
Playing optical media	103
Recording optical media	104
Removing a disc with the computer on	104
Removing a disc with the computer off	105
Caring for optical discs	105
Toshiba’s online resources	105
Chapter 3: Mobile Computing	106
Toshiba’s energy-saver design	106
Running the computer on battery power	106
Battery Notice	107
Power management	108
Using additional batteries	108
Charging batteries	108
Charging the main battery	109
Charging the RTC battery	109
Monitoring main battery power	110
Determining remaining battery power	112
What to do when the main battery runs low	112
Setting battery notifications	113
Conserving battery power	113
Power Plans	114
Using a hot key to set the Power Plan	115
Changing the main battery	116
Removing the battery from the computer	116
Inserting a charged battery	118
Taking care of your battery	119
Safety precautions	119
Maintaining your battery	120
Disposing of used batteries	121
Traveling tips	122
Chapter 4: Exploring Your Computer’s Features	123
Exploring the desktop	123
Finding your way around the desktop	124
Setting up for communications	126
Connecting your computer to a network	127
An overview of using the Internet	127
The Internet	127
The World Wide Web	127
Internet Service Providers	128
Connecting to the Internet	128
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	130
Recording sounds	130
Using external speakers or headphones	130
FM tuner	131
Using the Web Camera	132
Using the Memory card reader	132
Inserting memory media	133
Removing memory media	134
Using the eSATA/USB combo port	134
Chapter 5: Utilities	136
TOSHIBA Assist	137
Connect	138
Secure	139
Protect & Fix	140
Optimize	141
TOSHIBA Application Installer	142
Setting passwords	143
Using an instant password	143
Using a supervisor password	144
Using a user password	146
Deleting a user password	146
TOSHIBA Face Recognition Utility	147
TOSHIBA PC Diagnostic Tool Utility	148
TOSHIBA HDD Protection Utility	149
TOSHIBA SD™ Memory Card Format Utility	150
Mouse Utility	151
TOSHIBA Hardware Setup	152
TOSHIBA Zooming Utility	157
TOSHIBA Button Support	158
TOSHIBA Accessibility	159
Fingerprint Authentication Utility	160
Fingerprint utility limitations	160
Using the Fingerprint Authentication Utility	160
Fingerprint Logon	161
Care and maintenance of your fingerprint reader	161
Fingerprint reader limitations	163
TOSHIBA Service Station	163
ConfigFree®	163
Getting Started	164
ConfigFree® Utilities	164
Chapter 6: If Something Goes Wrong	167
Problems that are easy to fix	167
Problems when you turn on the computer	168
The Windows® operating system is not working	171
Using Startup options to fix problems	172
Internet problems	173
The Windows® operating system can help you	173
Fixing a problem with Device Manager	174
Checking device properties	174
Power and the batteries	175
Keyboard problems	176
Display problems	177
Disk or storage drive problems	178
Error-checking	179
Optical drive problems	180
Sound system problems	181
Printer problems	181
Wireless networking problems	182
DVD operating problems	184
Develop good computing habits	185
Data and system configuration backup in the Windows® operating system	186
If you need further assistance	190
Before you contact Toshiba	190
Contacting Toshiba	191
Other Toshiba Internet Web sites	192
Toshiba’s worldwide offices	192
Appendix A: Hot Keys/TOSHIBA Cards	194
Hot Key Cards	194
Using the Hot Key Cards	195
Application Cards	196
Using the Application Cards	197
Card Case	198
Hot key functions	198
Volume Mute	199
Lock (Instant security)	200
Power plan	201
Sleep mode	202
Hibernation mode	203
Output (Display switch)	204
Display brightness	205
Disabling or enabling wireless devices	206
Disabling or enabling the TouchPad™	207
Zoom (Display resolution)	208
Keyboard hot key functions	209
Appendix B: Power Cord/Cable Connectors	210
Glossary	211
A	213
B	214
C	214
D	216
E	217
F	218
G	218
H	218
I	219
K	219
L	219
M	220
N	221
O	221
P	221
R	222
S	223
T	224
U	224
W	224