Toshiba Satellite Pro C70-C PSCSFC-002001 Users Manual Canada; English
Toshiba Satellite Pro C70-C PSCSFC-002001 Manual
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Toshiba Satellite Pro C70-C PSCSFC-002001 manual content summary:
- Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 1
User's Manual Satellite C70-C Satellite L70-C Series - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 2
14 Disposing of the computer and the computer's batteries 1-14 Optical disc drive safety instructions 1-14 General Precautions 1-15 Safety Icons 1-18 Chapter 2 Getting Started Equipment checklist 4-12 Battery 4-12 LAN ...4-16 Memory media 4-18 External Display 4-21 User's Manual ii - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 3
5-12 System Recovery 5-13 Troubleshooting Problem-solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Appendix Specifications 7-1 AC Power Cord and Connectors 7-2 Information for Wireless Devices 7-3 Legal Footnotes 7-14 Glossary 7-17 Index User's Manual iii - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 4
User's Manual iv - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 5
's rights and is subject to civil damages or criminal action. Comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 6
Realtek Semiconductor Corporation. All other product names and service names in this manual might be trademarks or registered trademarks of their respective and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 7
options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC User's Manual 1-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 8
system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented explosive atmospheres is not permitted. VCCI Class B Information (Japan Only) User's Manual 1-4 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 9
country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual 1-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 10
for information about the presence in our articles of substances included on the candidate list according to REACH in a concentration above 0.1 % weight by weight. User's Manual 1-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 11
.toshiba-india.com ) or contact call center (1800-200-8674). These symbols might not stick depending on the country and region where you purchased. User's Manual 1-7 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 12
be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected]. User's Manual 1-8 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 13
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY given attribution as the author of the parts of the library used. User's Manual 1-9 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 14
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY */ FreeType License Issues The FreeType Project LICENSE 2006-Jan-27 User's Manual 1-10 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 15
. Legal Terms ============ 0. Definitions Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the User's Manual 1-11 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 16
Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3. Advertising User's Manual 1-12 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 17
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. [email protected] Discusses bugs, as well as - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 18
computer's batteries The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. Optical disc drive safety instructions Be sure to check the precautions at the end of this section. User - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 19
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 20
change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 21
avoid direct contact with the metal plate supporting the various interface ports as this the computer To help ensure long, trouble-free operation, keep the computer computer inspected by an authorized service provider in order to assess trouble-free operation. Make sure all disk/disc activity - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 22
in any way, but it is recommended that a minimum distance of 30 cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 23
Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-19 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 24
you have all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Conventions This - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 25
with a "Solid-State Drive (SSD)" instead of a hard disk drive. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 26
the computer, always follow the steps in the exact order as described in this User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 27
computer is not raised, slowly lift the display panel. It allows the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 2-4 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 28
the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. User's Manual 2-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 29
The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen. User's Manual 2-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 30
, ALT, and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner. User's Manual 2-7 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 31
. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. User's Manual 2-8 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 32
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. To prevent data loss, do not install or remove a memory - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 33
the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. User's Manual 2-10 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 34
indicator glows amber when the Bluetooth or Wireless LAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions. User's Manual 3-1 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 35
can damage the computer. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE- associated with a specific device might not operate properly. User's Manual 3-2 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 36
fire, possibly resulting in serious injury. Headphone/ Microphone combo jack A 3.5 mm mini headphone/microphone combo jack enables connection of a monaural microphone or a stereo headphone. User's Manual 3-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 37
the battery pack, refer to the Battery section. Legal Footnote (Battery Life) For more information regarding Battery Life, refer to the Legal Footnotes section. User's Manual 3-4 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 38
the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. User's Manual 3-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 39
do so might reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. User's Manual 3-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 40
, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details. User's Manual 3-7 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 41
dismount or replace it by yourself. Contact an authorized TOSHIBA service provider, if necessary.The rechargeable lithium-ion battery pack provides TOSHIBA PC Diagnostic Tool by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 42
, open the TOSHIBA PC Diagnostic Tool by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Note that part of the hard disk overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 43
-Bright feature can be enabled in the AMD VISION Engine Control Center/Catalyst Control Center. You can access the center in the following way: User's Manual 3-10 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 44
and click NVIDIA Control Panel. 2. Under the Preferences tab, click Games -> Check now. 3. If the supported games by NVIDIA GeForce Experience are installed, the games are listed in the Games tab. Select the game you adaptor is connected and what the battery charge level is. User's Manual 3-11 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 45
there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-12 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 46
must be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest might support the following gestures: Tap Tap your finger on the Touch Pad to act on items on the screen. ( typewriter keys, function keys, Windows special keys, and the keypad overlay. User's Manual 4-1 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 47
function keys in combination with the FN key. You can select the desired mode by clicking Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup -> Keyboard. User's Manual 4-2 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 48
keyboard backlight on or off. This function is supported with some models. Flash Cards Flash Cards makes it visual and easy to access and use the function keys. Normally the cards are hidden from view. To activate and use the Flash Cards, do the following: Standard F1-F12 mode User's Manual 4-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 49
key. 2. Using the numeric keypad, type the ASCII code of the character you require. 3. Release ALT. The ASCII character appears on the display screen. User's Manual 4-4 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 50
accessing an optical disc, the indicator on the drive glows. Formats The drives support the following formats: DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVDVideo, CD-DA, CD-Text button and pulling the disc tray open b 1. Eject button a 1 User's Manual 4-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 51
remove it. 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. User's Manual 4-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 52
a slender object (about 20 mm) such as a straightened paper clip into the manual eject hole near the eject button. Figure 4-4 Manual release with the eject hole Φ1.0mm 1 1. Manual eject hole Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 53
rewrite to any of the media supported by the optical disc drive, read and follow all of the setup and operating instructions in this section. If you might experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 54
and formats of DVD-R DL and DVD+R DL discs might be unreadable. Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be read. User's Manual 4-9 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 55
or DVD-ROM material that has copyright protection. DVD-RAM discs cannot be backed up using the "Disc Backup" function of TOSHIBA Disc Creator. User's Manual 4-10 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 56
2000, you need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM Data check box. 4. Select File Open or Full Compare mode. User's Manual 4-11 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 57
TV that has an HDCP compliant HDMI port. 3D playback feature supports the following resolutions:1920x1080 24Hz and 1280x720 60Hz. Change the Screen the computer is this lithium ion battery pack, also referred to in this manual as the main battery. On some models, the main battery provides power - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 58
stop working. Real-Time Clock (RTC) battery (supported by some models) Some models are equipped with only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly Instruction Manual for Safety and Comfort for detailed precautions and handling instructions - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 59
steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods: User's Manual 4-14 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 60
, the batteries exhaust within the following approximate period. Battery type Battery pack (32Wh, 4 cell) Sleep Mode about 2 days Shut Down Mode about 30 days User's Manual 4-15 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 61
the battery pack until the DC IN/Battery indicator glows white. LAN The computer might have built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE conditions (connected device, cable or noise and so on). User's Manual 4-16 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 62
the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. User's Manual 4-17 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 63
externally. However, the logo on memory cards is different, so pay careful attention to the logo when purchasing. The SD memory card logo is ( ). User's Manual 4-18 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 64
to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. User's Manual 4-19 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 65
more details on using memory cards, see manuals accompanying the cards. About the write-protect feature , if you do not want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, do the following: 1. Turn the memory - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 66
Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: 1. Click the Safely Remove Hardware and Eject Media pixels or higher). To connect an HDMI-compatible display device, do the following: User's Manual 4-21 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 67
. In this case, in order to set the playback device to the same device as the display output device, adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 68
identify, and set up the display settings. You can also manually manage how the external displays work and change the display settings for attaching security cables differ from product to product. Refer to the instructions for the product you are using for more information. Connecting the security - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 69
following: 1. Right-click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu. 2. Select Microphone, and click Properties. User's Manual 4-24 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 70
can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . User's Manual 4-25 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 71
disturbance, flickering, or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. User's Manual 4-26 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 72
the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility. TOSHIBA HWSetup This utility allows you to customize your hardware settings - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 73
at the login phase. TOSHIBA Accessibility Bluetooth Stack for Windows by Toshiba The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the function keys. In use, the utility in models that do not have a Bluetooth module installed. User's Manual 5-2 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 74
execute the system backup. To access the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. TOSHIBA Sleep Utility This utility can either enable or disable the , click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 5-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 75
protection law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. The TOSHIBA PC Health Monitor application proactively monitors a number of system functions time a key is pressed. This can be specified in the Power Options. User's Manual 5-4 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 76
maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. User's Manual 5-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 77
) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. User's Manual 5-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 78
This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use the Sleep and Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. User's Manual 5-7 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 79
supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of This option lets you register a new password or change/remove an existing password. User's Manual 5-8 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 80
SVPWUTIL.exe: C:\Program Files\TOSHIBA\Utilities\ This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users. User's Manual 5-9 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 81
only if the computer was shut down in Hibernation mode or boot mode. It is not needed in Sleep mode and Restart. To enter a password manually, do the following: 1. Turn on the power as described in the Getting Started section. The following message appears in the screen: Password= At this point - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 82
might affect the performance of your TOSHIBA computer. It might also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA authorized service providers. Additionally, TOSHIBA might also use this information for quality assurance analysis. Subject to the use - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 83
clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. The TOSHIBA the program are detected. Follow the instructions displayed on-screen in the message. the computer is power on. 4. Follow the on-screen instructions to proceed. To save the changes and exit the utility - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 84
diagnostics, or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 85
with the optical disc drive connected to your computer. You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the data hard disk will be reformatted and all data will be lost. User's Manual 5-14 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 86
should follow the on-screen instructions. If you have previously "Recovery Media", contact TOSHIBA support for assistance. Restoring the installed software in the event of a problem. If you set up your Hard Disk a manner other than specified in the manual, otherwise you might find that space for - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 87
3. Follow the on-screen instructions to finish the recovery User's Manual 5-16 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 88
that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem-solving techniques. In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 89
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems might be caused by your this usually includes a problem-solving section or a summary of - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 90
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals that you attached the AC adaptor and power cord/cable properly. User's Manual 6-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 91
problems caused by your computer's hardware or attached peripherals. Basic problems to produce apparent power problems. Overheating power down in memory is lost. Problem Procedure Computer shuts down down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 92
power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, check the status of the DC IN/ Battery indicator. Problem Procedure Battery does not The battery might be saver option under Select a power plan in the Power Options. User's Manual 6-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 93
Problem the on-screen instructions to proceed. Keyboard Keyboard problems can be caused for further information. Problem Procedure Output to screen TOSHIBA Support. Internal display panel Apparent problems of . Problem Procedure follow the instructions with the screen cleaner and always - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 94
data. If you are still unable to resolve the problem, contact TOSHIBA Support. Optical Disc Drive For further information, refer to Operating Basics. Problem Procedure You cannot access a Make sure that the Memory Media Card For further information, refer to Operating Basics. User's Manual 6-7 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 95
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the the Buttons tab. 3. Set the double-click speed as required and click OK. User's Manual 6-8 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 96
-> Hardware and Sound -> Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem On-screen pointer does not respond to mouse operation Procedure In this instance, the Options tab. 3. Set the pointer speed as required and click OK. User's Manual 6-9 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 97
Refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in more information and settings, refer to the Sleep and Charge section. User's Manual 6-10 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 98
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function might be disabled. Enable the Sleep and Charge function in the TOSHIBA to an USB port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-11 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 99
resolve the problem, contact TOSHIBA Support. External Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 100
the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN when the system is off. If problems persist, consult your LAN administrator. User's Manual 6-13 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 101
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 102
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardwarerelated, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-15 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 103
-60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 Hz or 60 Hz (cycles per second) 19V DC User's Manual 7-1 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 104
the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, and China. User's Manual 7-2 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 105
radio technology. Bluetooth and Wireless LAN devices operate within the same radio frequency range and might interfere with one another. If you use Bluetooth User's Manual 7-3 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 106
If you experience any such problem, immediately turn off either Bluetooth Module, visit http://www.pc.support.global.toshiba.com In Europe, visit risk of interference to other devices or services is perceived or identified as harmful. If of the computer supports some wireless communication devices - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 107
might affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction for your medical device when using any wireless functionality. Always turn off wireless functionality operation in the license-free 2.4 GHz and 5 GHz band, local radio User's Manual 7-5 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 108
radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. User's Manual 7-6 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 109
Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, . Product Support: The latest information regarding operating system support, language support or available accordance with the manufacturer's instructions as described in the user - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 110
authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical Luxembourg: Implemented General authorization required for network and service supply. User's Manual 7-8 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 111
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual 7-9 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 112
. In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. User - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 113
in factory production lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. User's Manual 7-11 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 114
or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual 7-12 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 115
countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of March 2015 Austria Cyprus Belgium Czech Rep Bulgaria Denmark Canada Estonia User - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 116
25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to design configuration. Under some conditions, your computer product might - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 117
conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information. 64-Bit Computing 64-bit processors are 64-bit operating system can address 4 GB or more of system memory. User's Manual 7-15 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 118
factors. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding User's Manual 7-16 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 119
media might prevent or limit recording or viewing of the media. Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating Current AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 120
RAM: RGB: RFI: ROM: RTC: S/P DIF: SD: SDHC: SDXC: SDRAM: User's Manual gigabyte gigabytes per second High Definition High Definition Plus Hard Disk Drive High-definition Multimedia Interface High- Engineers Input/Output interrupt request Internet Service Provider kilobyte Local Area Network Liquid - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 121
SSD: TFT: URL: USB: WAN: WQHD: WWW: Solid-State Drive Thin-film Transistor Uniform Resource Locator Universal Serial Bus Wide Area Network Wide Quad High Definition World Wide Web User's Manual 7-19 - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 122
2-4 screen 3-7 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 DVD Super Multi drive using writing E Equipment checklist 2-1 External monitor problems 6-12 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-5 HDMI out port 3-4 HW Setup accessing window K Keyboard - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 123
off 2-7 turning on 2-6 Problems AC power 6-4 Analyzing the problem 6-2 Battery 6-5 Dual Pointing support 6-14 Touch Pad 6-8 USB device 6-10 USB mouse 6-9 R Recovery hard disk drive 5-15 Recovery Media 5-14 Restarting the computer 2-7 S SD/SDHC/SDXC Card formatting 4-19 note 4-18 User's Manual - Toshiba Satellite Pro C70-C PSCSFC-002001 | Users Manual Canada; English - Page 124
System automatic 5-5 Sound system problems 6-12 T TOSHIBA Disc Creator 4-10 TOSHIBA HDD/SSD Alert Utility 5-3 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-10 V Video mode 4-26 Video RAM 3-9 W Web Camera 3-6 Wireless communication 7-4 User's Manual Index-3
User's Manual
Satellite C70-C
Satellite L70-C
Series