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Toshiba Satellite Pro S300L User Guide 1 - Page 205

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If Something Goes Wrong If you need further assistance 205 The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep mode or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.

Section	Page
Satellite Pro® S300/S300M Series User's Guide	1
Contents	29
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Setting up your software	46
Registering your computer with Toshiba	47
Adding optional external devices	47
Connecting to a power source	48
Charging the main battery	50
Using the computer for the first time	51
Opening the display panel	51
Your computer’s features and specifications	52
Turning on the power	52
Adding memory (optional)	53
Installing a memory module	54
Removing a memory module	59
Checking total memory	61
Hard Drive Recovery Utilities	62
Creating Recovery DVDs	63
Hard Disk Drive Recovery options	64
Hard Disk Drive Recovery using the Recovery media	69
Checking the HDD operating status	71
Installing drivers and applications	71
Using the TouchPad™	72
Scrolling with the TouchPad™	72
Control buttons	73
Disabling or enabling the TouchPad™	73
Using external display devices	73
Directing the display output when you turn on the computer	74
Adjusting the quality of the external display	75
Using an external keyboard	75
Using a mouse	75
Connecting a printer	75
Setting up a printer	76
Connecting an optional external diskette drive	77
Turning off the computer	77
Options for turning off the computer	78
Using the Shut Down command	80
Using and configuring Hibernation mode	82
Using and configuring Sleep mode	84
Closing the display panel	87
Customizing your computer’s settings	87
Caring for your computer	87
Cleaning the computer	88
Moving the computer	88
Using a computer lock	88
Chapter 2: Learning the Basics	90
Computing tips	90
Using the keyboard	91
Character keys	92
Making your keyboard emulate a full-size keyboard	92
Ctrl, Fn, and Alt keys	92
Function keys	92
Special Windows® keys	93
Overlay keys	93
Using the overlay to type numeric data	94
Starting a program	94
Starting a program from the Start menu	94
Starting a program from Windows® Explorer	95
Starting a program using the Start Search field	96
Saving your work	97
Printing your work	98
Backing up your work	99
Restoring your work	100
Using the optical drive	100
Optical drive components	101
Inserting an optical disc	101
Playing an audio CD	103
Playing optical media	103
Recording optical media	103
Removing a disc with the computer on	104
Removing a disc with the computer off	104
Caring for optical discs	105
Toshiba’s online resources	105
Chapter 3: Mobile Computing	106
Toshiba’s energy-saver design	106
Running the computer on battery power	107
Battery Notice	107
Power management	108
Using additional batteries	109
Charging batteries	109
Charging the main battery	109
Charging the RTC battery	110
Monitoring main battery power	111
Determining remaining battery power	112
What to do when the main battery runs low	113
Setting battery notifications	113
Conserving battery power	114
Power Plans	115
Using a hot key to set the Power Plan	116
Changing the main battery	117
Removing the battery from the computer	117
Inserting a charged battery	119
Taking care of your battery	120
Safety precautions	120
Maintaining your battery	121
Disposing of used batteries	122
Traveling tips	123
Chapter 4: Exploring Your Computer’s Features	124
Exploring the desktop	124
Finding your way around the desktop	125
Setting up for communications	127
Connecting your computer to a network	127
Connecting a modem to a telephone line	128
An overview of using the Internet	130
The Internet	130
The World Wide Web	130
Internet Service Providers	130
Connecting to the Internet	131
Surfing the Internet	131
Internet features	131
Uploading to, and downloading files from, the Internet	132
Exploring audio features	132
Recording sounds	132
Using external speakers or headphones	133
Web Camera	134
Using PC Cards	134
Inserting a PC Card	135
Removing a PC Card	135
Setting up a PC Card for your computer	136
Using the Bridge Media Adapter Slot	136
Inserting memory media	137
Removing memory media	137
Using the i.LINK® port	138
Using the eSATA/USB combo port	138
Using an expansion device	139
Chapter 5: Utilities	140
TOSHIBA Assist	141
Connect	142
Secure	143
Protect & Fix	144
Optimize	145
TOSHIBA Application Installer	146
Setting passwords	147
Using an instant password	147
Using a supervisor password	148
Using a user password	149
Deleting a user password	150
TOSHIBA Security Assist	151
TOSHIBA PC Diagnostic Tool Utility	153
TOSHIBA HDD Protection Utility	154
TOSHIBA SD™ Memory Card Format Utility	155
TOSHIBA SD™ Memory Boot Utility	156
Booting from a bootable SD card	157
Mouse Utility	158
TOSHIBA Hardware Setup	159
USB Sleep and Charge Utility	161
Starting the USB Sleep and Charge Utility	161
USB Sleep and Charge	161
Enabling USB Sleep and Charge	163
Power supply mode settings	163
Battery settings	163
TOSHIBA Zooming Utility	164
TOSHIBA Button Support	165
CD/DVD Drive Acoustic Silencer	166
TOSHIBA Accessibility	167
Trusted Platform Module (TPM)	168
Fingerprint Authentication Utility	169
Fingerprint utility limitations	169
Using the Fingerprint Authentication Utility	169
Fingerprint Logon	170
Care and maintenance of your fingerprint reader	170
Fingerprint reader limitations	171
ConfigFree®	172
Getting Started	172
ConfigFree® Utilities	173
Chapter 6: If Something Goes Wrong	176
Problems that are easy to fix	176
Problems when you turn on the computer	177
The Windows® operating system is not working	180
Using Startup options to fix problems	180
Internet problems	181
The Windows® operating system can help you	182
Resolving a hardware conflict	182
A plan of action	182
Fixing a problem with Device Manager	183
Memory problems	184
Power and the batteries	185
Keyboard problems	186
Display problems	187
Disk or internal storage drive problems	189
Optical drive problems	191
Sound system problems	192
PC Card problems	192
Printer problems	194
Modem problems	195
Wireless networking problems	196
DVD operating problems	198
Develop good computing habits	199
Data and system configuration backup in the Windows® operating system	200
If you need further assistance	205
Before you contact Toshiba	205
Contacting Toshiba	206
Other Toshiba Internet Web sites	207
Toshiba’s worldwide offices	207
Appendix A: Hot Keys/TOSHIBA Cards	209
Hot Key Cards	209
Using the Hot Key Cards	210
Application Cards	211
Using the Application Cards	212
Card Case	212
Hot key functions	213
Volume Mute	214
Lock (Instant security)	215
Power plan	216
Sleep mode	217
Hibernation mode	218
Output (Display switch)	219
Display brightness	220
Disabling or enabling wireless devices	221
Disabling or enabling the TouchPad™	222
Zoom (Display resolution)	223
Keyboard hot key functions	224
Appendix B: Power Cord/Cable Connectors	225
Appendix C: TOSHIBA PC Health Monitor	226
Enabling the TOSHIBA PC Health Monitor	227
If a TOSHIBA PC Health Monitor message is displayed	228
Cleaning the cooling module	229
Glossary	231