Toshiba W528 Owners Manual - Page 34

ADDITIONAL INFORMATION LIMITED WARRANTY TOSHIBA VIDEO CASSETTE RECORDER Toshiba America Consumer Products, Inc. ("TACP") and Toshiba Hawaii Inc. ("THI") make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee. Limited Ninety (90) Day Warranty TACP/THI warrant this product against defects in materials or workmanship for a period of ninety days after the date of original retail purchase. During this period, TACP/THI will repair a defective product or part, without charge to you. You must deliver the entire product to a TACP/THI Authorized Service Station. You are responsible for all transportation and insurance charges for the set to and from the Authorized Service Station. Limited One (1) Year Warranty TACP/THI further warrant the parts in this product against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. During this period, TACP/THI will replace a defective part without charge to you, except that if a defective part is replaced after ninety (90) days from the date of the original retail purchase, you pay labor charges involved in the replacement. You must also deliver the entire product to a TACP/THI Authorized Service Station. You are responsible for all transportation and insurance charges for the set to and from the Authorized Service Station. Rental Units The warranty for rental units begin with the first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first. Commercial Units Products sold and used for commercial use have a limited ninety (90) day warranty for all parts and labor. Owner's Manual and Demographic Card You should read the owner's manual thoroughly before operating this product. You should complete and mail the enclosed Demographic card within ten (10) days after you, or the person who has given you this product as a gift, purchased this product. This is one way to enable TACP/THI to provide you with better customer service and improved products. Failure to return the card will not affect your rights under this warranty. Your Responsibility The above warranties are subject to the following conditions: (1) You must retain your bill of sale or provide other proof of purchase. (2) You must notify an Authorized TACP/THI Service Station within thirty (30) days after you discover a defective product or part. (3) All warranty servicing of this product must be made by an Authorized TACP/THI Service Station. (4) These warranties are effective only if the product is purchased and operated in the U.S.A or Puerto Rico. (5) Labor service charges for set installation. Set up, adjustment of customer controls and installation of repair or antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems are your responsibility. (6) Warranties extend only to defects in materials or workmanship as limited above and do not extend to any product or parts which have been lost or discarded by you or to damage to products or parts caused by misuse, accident, damage caused by Acts of God, such as lightning or fluctuations in electric power, improper installation, improper maintenance or use in violation of instructions furnished by us; or to units which have been altered or modified without authorization of TACP/ THI or to damage to products or parts there of which have had the serial number removed, altered, defaced or rendered illegible. (7) At you option, after the warranty period has expired in the U.S.A. Call (800)-631-3811 to receive information concerning an exchange price. Payment must be enclosed with the product in the form of a certified check or money order and forward your product to: Toshiba America Consumer Products Inc. Returns Center 1420C Toshiba Dr. Lebanon, TN 37087 (8) Upon receipt we will, at our option, replace your unit with a new or refurbished unit of equal value. Features may not be identical to your original product. (9) Physically damaged units are not acceptable for repair or exchange in or out of warranty and will be returned as received. 35