Turtle Beach Ear Force PX5 User's Guide - Page 27

Troubleshooting Tips No sound • Check that the transmitter and headset volume controls are both turned up. • Check that the transmitter power and optical cables are properly connected. • Check that the headset is powered on. The LED on the left ear cup should be flashing. • Check if the top LED on the front of the transmitter is on solid. If the LED is slowly pulsing, it indicates that the transmitter isn't communicating with the headset. If the headset is on solid and the transmitter LED is slowly pulsing, then the headset and transmitter need to be "paired" as described in the section "Pairing the PX5 Headset and Transmitter". Audio Drops, Popping or Clicking Sounds Audio dropouts, popping or clicking sounds on the headset are caused by poor reception. This can occur when: • The headset and transmitter are out of range. For best performance, stand within 20 feet from the transmitter. • There's a wall or other large object between the headset and transmitter. • The transmitter is in a bad location that is interfering with the antenna. • A wireless base station or wireless LAN are causing a lot of RF activity that's blocking the RF signal from the transmitter. Sound Too Low when using the Analog Inputs If you're listening to the analog inputs on the transmitter and the sound is too low, even with the headset volume turned up all the way, turn up the volume on the transmitter or on the audio source. Note that the transmitter volume control has no affect on the digital input. Audio Distortion when using the Analog Inputs If the sound is distorted when using the transmitter analog input, it may be that the audio source is overloading the transmitter. Try turning down the volume on the transmitter to reduce the input sensitivity, then turn up the headset volume to a comfortable level. Note that the transmitter volume control has no effect on the digital input. Analog Input isn't working The transmitter analog inputs will automatically shut off whenever the digital input is active. To hear the analog input signal, either disconnect the optical cable from the digital input on the transmitter, or shut off the device connected to the optical cable (e.g. PS3) to disable the digital audio signal. Properly Positioning the Headset Don't wear the headset with the headband behind your head. The headband must be positioned on top of your head to optimize the surround sound effect. 24