Turtle Beach Ear Force PX5 User's Guide - Page 28

Troubleshooting Tips con't

Page 28 highlights

Troubleshooting Tips (con't) PS3 Pairing Issues • If the PS3 cannot locate your PX5, make sure that it is in pairing mode before you starting scanning, as indicated by the flashing red/blue LED. • If the PX5 is missing from the device menu list after you re-start your PS3, please repeat the pairing process. • If the PX5 appears on the PS3 Audio Device menu but is not selectable, then it is not connected (it should connect automatically when the Audio Device menu is selected). Make sure the headset is charged and powered on, then select the "Connect Bluetooth" tab on the screen. If this doesn't correct the issue, please repeat the pairing process. • If there are other active Bluetooth devices nearby, power them off to see if this has any effect on the PX5's performance. • Also try updating your PS3's system software with the latest version. This can be done in the System Settings menu. Voice Chat Drops • Most in-game voice chat drops are simply caused by network performance or "lag". Usually they subside after a few moments so please be patient. In extreme cases, you may have to leave a game and return to reset the chat function. • If you use a wireless internet connection, low signal strength from your modem/router can make the voice chat malfunction. A wired connection from your modem/router to your console is recommended for best results. • If there are other active Bluetooth devices nearby, power them off to see if this has any effect on the PX5's performance. 25

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Troubleshooting Tips (con't)
PS3 Pairing Issues
• If the PS3 cannot locate your PX5, make sure that it is in pairing mode before you starting scanning,
as indicated by the flashing red/blue LED.
• If the PX5 is missing from the device menu list after you re-start your PS3, please repeat the
pairing process.
If the PX5 appears on the PS3 Audio Device menu but is not selectable, then it is not connected (it
should connect automatically when the Audio Device menu is selected).
Make sure the headset is
charged and powered on, then select the “Connect Bluetooth” tab on the screen.
If this doesn’t correct
the issue, please repeat the pairing process.
If there are other active Bluetooth devices nearby, power them off to see if this has any effect on the
PX5’s performance.
• Also try updating your PS3’s system software with the latest version. This can be done in the System
Settings menu.
Voice Chat Drops
• Most in-game voice chat drops are simply caused by network performance or “lag”.
Usually they
subside after a few moments so please be patient.
In extreme cases, you may have to leave a game
and return to reset the chat function.
• If you use a wireless internet connection, low signal strength from your modem/router can make the
voice chat malfunction.
A wired connection from your modem/router to your console is recommended
for best results.
If there are other active Bluetooth devices nearby, power them off to see if this has any effect on the
PX5’s performance.