ViewSonic CDE6520-W User Guide - Page 35

Troubleshooting

Page 35 highlights

9.2. Troubleshooting Problems Possible causes The Power indicator does not A. the monitor is not powered on come on The Power indicator is on, but A. The Video wire is detached or no image is displayed connected improperly B. No video signal input Image jerking or ripple Dim or extremely bright screen Color difference Image distortion No sound A. There exists an electric device that interferes with the video signals; 5. A. Low or high brightness/ contrast A. Improper chromatic saturation; B. Improper RGB values or color temperature A. Improper aspect ratio; A. the Audio wire is detached or connected improperly; B. It is mute Solutions A. Check if the power cord is connected, and switch ON the monitor. A. Connect or replace the video wire, and ensure proper and correct connection; B. Check the signal source, and check if it is properly connected at the output end. A. Turn off the electric device, or relocate the monitor. 6. A. Check the brightness/contrast settings, or restore to default settings. A. Check the chromatic saturation; B. Adjust the RGB values or reset the color temperature; C. Restore to default settings. A. Reset the aspect ratio. A. Ensure proper connection at the input end; B. Reset the volume. 27

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9.2.
Troubleshooting
Problems
Possible causes
Solutions
The Power indicator does not
come on
A. the monitor is not powered on
A. Check if the power cord is
connected, and switch ON the
monitor.
The Power indicator is on, but
no image is displayed
A. The Video wire is detached or
connected improperly
B. No video signal input
A. Connect or replace the video
wire, and ensure proper and correct
connection;
B. Check the signal source, and
check if it is properly connected at
the output end.
Image jerking or ripple
A. There exists an electric device
that interferes with the video
signals;
A. Turn off the electric device, or
relocate the monitor.
Dim or extremely bright
screen
5. A. Low or high brightness/
contrast
6. A. Check the brightness/contrast
settings, or restore to default
settings.
Color difference
A. Improper chromatic saturation;
B. Improper RGB values or color
temperature
A. Check the chromatic saturation;
B. Adjust the RGB values or reset
the color temperature;
C. Restore to default settings.
Image distortion
A. Improper aspect ratio;
A. Reset the aspect ratio.
No sound
A. the Audio wire is detached or
connected improperly;
B. It is mute
A. Ensure proper connection at the
input end;
B. Reset the volume.