ViewSonic PJ359w User Guide - Page 64

Phenomena that may be easy to be mistaken for machine defects

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Troubleshooting Phenomena that may be easy to be mistaken for machine defects About the phenomenon confused with a machine defect, check and cope with it according to the following table. Phenomenon Cases not involving a machine defect The electrical power cord is not plugged in. Correctly connect the power cord. Reference page 10 Power does not come on. The main power source has been interrupted during operation such as by a power outage (blackout), etc. Please disconnect the power plug from the power outlet, and allow the projector to cool down at least 10 minutes, then turn the power on again. Either there is no lamp and/or lamp cover, or either of these has not been properly fixed. Please turn the power off and disconnect the power plug from the power outlet, and allow the projector to cool down at least 45 minutes. After the projector has sufficiently cooled down, please make confirmation of the attachment state of the lamp and lamp cover, and then turn the power on again. 10, 13 52 The signal cables are not correctly connected. Correctly connect the connection cables. 8 Neither sounds nor pictures are outputted. Signal source does not correctly work. Correctly set up the signal source device by referring to the manual of the source device. The input changeover settings are mismatched. Select the input signal, and correct the settings. - 14, 15 The BLANK function for pictures and the MUTE function for sounds are working. AV Mute may be active. Refer to the item "Sound does not 40 come out" and "No pictures are displayed" on the next page to turn off the MUTE and BLANK functions. The signal cables are not correctly connected. Correctly connect the audio cables. 8 The MUTE function is working. Restore the sound pressing the MUTE or VOLUME button 14 Sound does not on the remote control. come out. The volume is adjusted to an extremely low level. Adjust the volume to a higher level using the menu function or the remote control. 14 The AUDIO setting is not correct. Correctly set the AUDIO in the SETUP menu. 32 The lens cover is attached. No pictures are Remove the lens cover. 13 displayed. The signal cables are not correctly connected. Correctly connect the connection cables. 8 (continued on next page) ViewSonic 59 PJ359W

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ViewSonic
59
PJ359W
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects
About the phenomenon confused with a machine defect, check and cope with it according to the following table.
Phenomenon
Cases not involving a machine defect
Reference
page
Power does not
come on.
The electrical power cord is not plugged in.
Correctly connect the power cord.
10
The main power source has been interrupted during
operation such as by a power outage (blackout), etc.
Please disconnect the power plug from the power outlet,
and allow the projector to cool down at least 10 minutes,
then turn the power on again.
10, 13
Either there is no lamp and/or lamp cover, or either
of these has not been properly fixed.
Please turn the power off and disconnect the power plug from
the power outlet, and allow the projector to cool down at least
45 minutes. After the projector has sufficiently cooled down,
please make confirmation of the attachment state of the lamp
and lamp cover, and then turn the power on again.
52
Neither sounds
nor pictures are
outputted.
The signal cables are not correctly connected.
Correctly connect the connection cables.
8
Signal source does not correctly work.
Correctly set up the signal source device by referring to the
manual of the source device.
–
The input changeover settings are mismatched.
Select the input signal, and correct the settings.
14, 15
The BLANK function for pictures and the MUTE
function for sounds are working.
AV Mute may be active. Refer to the item “Sound does not
come out” and “No pictures are displayed” on the next page
to turn off the MUTE and BLANK functions.
40
Sound does not
come out.
The signal cables are not correctly connected.
Correctly connect the audio cables.
8
The MUTE function is working.
Restore the sound pressing the MUTE or VOLUME button
on the remote control.
14
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu function or the remote control.
14
The AUDIO setting is not correct.
Correctly set the AUDIO in the SETUP menu.
32
No pictures are
displayed.
The lens cover is attached.
Remove the lens cover.
13
The signal cables are not correctly connected.
Correctly connect the connection cables.
8
(continued on next page)