ViewSonic WPD-100 User Guide - Page 56

4-2 Troubleshooting If you encounter any problem when you're using this wireless network card, don't panic! Before you call your dealer of purchase for help, please check this troubleshooting table, the solution of your problem could be very simple, and you can solve the problem by yourself! Scenario I can't find any wireless access point / wireless device in 'Site Survey' function. Nothing happens when I click 'Launch Config Utility' I can not establish connection with a certain wireless access point Solution 1. Click 'Rescan' for few more times and see if you can find any wireless access point or wireless device. 2. Please move closer to any known wireless access point. 3. 'Ad hoc' function must be enabled for the wireless device you wish to establish a direct wireless link. 4. Please adjust the position of network card (you may have to move your computer if you're using a notebook computer) and click 'Rescan' button for few more times. If you can find the wireless access point or wireless device you want to connect by doing this, try to move closer to the place where the wireless access point or wireless device is located. 1. Please make sure the wireless network card is inserted into your computer's USB port. If the WPD-100 utility's icon is black, the network card is not detected by your computer. 2. Reboot the computer and try again. 3. Remove the card and insert it into another USB port. 4. Remove the driver and re-install. 5. Contact the dealer of purchase for help. 1. Click 'Connect' for few more times. 2. If the SSID of access point you wish to connect is hidden (nothing displayed in 'SSID' field in 'Site Survey' function), you have to input correct SSID of the access point you wish to connect. Please contact the owner of access point to ask for correct SSID. ViewSonic WPD-100 50