Vizio VBR122 VBR122 Quick Start Guide - Page 12

HELP TOPICS There is no power. • Ensure the power cord is securely connected to a working electrical outlet. • Press the Power/Standby button on the remote or touch the Power/Standby control on the Player. • Try plugging the power cord into a different electrical outlet. Nothing happens when I press buttons on the remote. • Place new batteries in the remote. Ensure the batteries are inserted correctly. • Ensure no objects are blocking the front of the Blu-ray Player. • When using the remote, point it directly at the Blu-ray Player. • If you see , the action you are trying to perform is not allowed by the Player or disc. • If you are using the QWERTY Keypad on the back of the remote, be sure your fingers are not blocking the transmitter. See Using the Remote on page 4 of this Quick Start Guide. My Blu-Ray or DVD • Ensure the disc is clean and free of scratches. disc does not play. • If you are using parental controls, the disc may not play. See Using Parental Controls in the User Guide. I cannot connect the Player to my network. • Unplug the modem/router and the Player. Wait 10 seconds, then turn them back on. • See Connecting to Your Network in the User Guide. • Ensure the ethernet cable is securely connected to both the Player and your modem/router. • Refer to your modem/router user guide. The picture quality seems low. • Connect the Player to your TV using an HDMI cable for the best picture quality. • Connect the Player to an HDTV capable of displaying 720p or 1080p for the best picture quality. • Ensure the cables connecting the Player to your TV are securely connected. • Watch Blu-ray discs for the best picture quality. DVD discs are limited to 480p resolution. • To view streaming video (Netflix, VUDU, etc), a high-speed wired/wireless Internet connection is required. The Internet Apps are not working. • If you experience issues with Netflix, Pandora, VUDU, or BLOCKBUSTER services, please contact: N etflix: www.netflix.com/help or 1-866-579-7113 Pa ndora: www.pandora.com/support VUDU: www.VUDU.com/support or 1-888-554-8838 BL OCKBU STER: 1-866-692-2789 11