Vizio VU42LFHDTV10A User Manual - Page 63
Telephone & Technical Support - repair
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VIZIO VU42L FHDTV10A User Manual Problem Solution your keyboard to "wake" your computer. You see a distorted picture or You may be getting interference from electrical appliances, cars, motorcycles, or hear unusual sound. fluorescent lights. If you have not mounted it on the wall, try moving your TV to another location to see if this is the cause of the problem. The picture has abnormal patterns. Make sure that the input source cable is attached securely and correctly to the back of your TV. Make sure that the video input source is within the range of your TV. Compare the video input source's specifications with your TV specifications. The display image does not cover the entire screen. If you are using RGB mode, make sure that H Size and V Position in the On Screen Display (OSD) are set correctly. If you are using TV, AV1, AV2 or Component with 480i input, use the WIDE button on the remote control to scroll through various screen modes. You can see a picture but you cannot hear sound. Make sure that the volume is not turned down. Make sure that the sound is not muted. Make sure that your audio input source cables are connected securely and correctly. The TV has pixels that are always dark or colored. Your LCD HDTV is manufactured using an extremely high level of precision technology, however, sometimes some pixels of your LCD HDTV may not display. Pixel defects within industry specifications are inherent to this type of product and do not constitute a defective product. You see "noise" or "trash" on When your LCD HDTV's digital capabilities exceed a digital broadcast signal, the the screen. signal is up-converted (increased) to match your TV's display capabilities. Up- converting can cause noise or trash. You switch to a different input The TV remembers the volume level from the last time you adjusted it. If the sound and the volume changes. level is higher or lower from another source, then the loudness will change. You switch to a different input The TV remembers the viewing mode from the last time you used a particular input and the screen size changes. (AV1, AV2, Component 1, Component 2, HDMI 1, HDMI 2 and TV). Tips for High-Definition Users. The LCD HDTV is an ideal platform for viewing High Definition Content. Best Image Quality will be achieved by the HDMI Input, then YPbPr, then RGB. However, due to variances in broadcast practices, it is possible some image distortions can occur. Tips for Letterbox Content Users. Letterboxed (or "Widescreen") versions of DVD movies are most commonly formatted for standard 4:3 Televisions. The LCD HDTV has the capability of expanding this content so the entire screen is filled at the expense of image accuracy. To use this function, press the "ZOOM" key on the remote control and cycle among the available options. 5.3 Telephone & Technical Support Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Customer support and quality service are integral parts of VIZIO's commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via e-mail or phone. Version 12/17/2007 E-mail: [email protected] 63 www.VIZIO.com