Vtech DS4121-4 User Manual (DS4121-3 User Manual)

Vtech DS4121-4 - V-Tech 5.8GHz DSS Four Handset Cordless Answering System Manual

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  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 1
    using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 2
    base installation 2 Install handset battery 3 Desk/table bracket installation 4 Wall mounting bracket installation 5 Exchangeable colorful handset ring 6 Telephone settings 7 Handset layout 7 Telephone base entry 20 About caller ID 21 Call log 21 Missed calls indicator 22 Review the call
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 3
    28 Set telephone base ringer 29 Set Handset display screen messages 35 Handset and telephone base indicators 37 Handset lights 37 Telephone base lights 37 Handset icons 37 Battery 38 Important safety instructions 39 Troubleshooting 40 Operating range 49 Maintenance 49 About cordless
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 4
    and DS4122-3) (3 for DS4121-4 and DS4122-4) 9. Chargers (2 for DS4121-3 and DS4122-3) (3 for DS4121-4 and DS4122-4) 10. User's manual 11. Colorful handset rings (9 for DS4121-3 and DS4122-3) (12 for DS4121-4 and DS4122-4) 1. Quick start guide 4. Batteries 2. Handsets 3. Telephone base with
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 5
    prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. 1. Plug the bigger power adapter into the power jack at the bottom of the telephone base and the smaller power adapters into the chargers. Route cords
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 6
    it up until it clicks into place. For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours. When the
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 7
    the bracket upward until it is released from the grooves. To install the desktop bracket: 1. Position the desktop bracket on the bottom of the telephone base. 2. Insert the lower tabs of the bracket into the grooves marked DESK MOUNT, then snap the upper tabs into place.  www.vtechphones.com
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 8
    wall, it is designed to mount on a standard telephone wall plate. To install the wall mounting bracket: 1. First, remove the bracket from the telephone base by carefully pressing on the tabs until the bracket is released. 2. Next, rotate the bracket so that the hole for the wall mounting studs is
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 9
    into the slot underneath the MENU/SELECT button. 2. Lift up the colorful handset ring. To install a new handset ring: 1. Align the desired handset ring against the MENU/SELECT button. Handset ring 2. Press the colorful handset ring downward until it clicks into place.  www.vtechphones.com
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 10
    1. Earpiece 2. CID (caller ID) Press to display caller ID information. 3. /FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated. 4. Dial pad keys (0-9, *, #) 5. / SPEAKER (speakerphone) Press to activate handset speakerphone. Press again
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 11
    settings Telephone base layout 1. Message window 2. /SKIP 3. VOL / (volume +/-) 4. ANS ON/OFF (Answer on/off) 5. /PLAY/STOP 6. Antenna 7. SET UP 8. ANNC (announcement) 9. CLOCK 10. RECORD 11. FIND HANDSET 12. Microphone 1 13. VOICEMAIL light 14. IN USE light 2 15. CHARGE light 17
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 12
    the new volume level will be saved. -ORPress the center NavKey to display the menu when the handset is not in use. 3. Press the up or down NavKey or to select RINGER VOLUME, then in RINGER TONE. • The telephone base ringer volume is set separately. See page 28 for details. www.vtechphones.com 
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 13
    . You may turn the key tone feature on or off. To change the setting: 1. Press the center NavKey to display the menu when the handset is not in use. 2. Press the up or down NavKey or to select KEY TONE, then press the center NavKey . 3. Press the up or down
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 14
    services offered by your local telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base MAIL To turn off these indicators manually: DIAL TYPE 1. Press the center NavKey to display the menu when the handset is not in use. 2. Press
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 15
    SPEAKER or any of the dial pad keys (0-9, #, *). 3. To end a call, press OFF/CLEAR or put the handset in the telephone base or charger. Speakerphone During a call, press normal handset use. /SPEAKER to switch between speakerphone and Mute The mute function allows you to hear the other party while
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 16
    to telephone banking or long distance services. After ending your call, your phone will return to pulse dialing mode. Find handset This feature allows the telephone base to page all the handsets. 1. Press FIND HANDSET on the telephone base. All the handsets will ring ** ** and the screens display
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 17
    intercom call, press /FLASH, /SPEAKER, INT or any dial pad keys (0-9,#,*) on the destination handset. 7. To end an intercom call, press INT, OFF/CLEAR or place the handset back in the telephone base or charger. Conference call You can have a conference call with an external line and two registered
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 18
    between the external call (outside) and intercom call. www.vtechphones.com TRANSFER TO: INTERCOM OUTSIDE • If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, OFF/CLEAR or INT. • If a call remains on hold
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 19
    be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes terminate the intercom call without answering the incoming call, press OFF/CLEAR on the handset. Chain dialing This feature allows you to initiate a dialing sequence from numbers stored
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 20
    SAVED will be displayed. DIRECTORY EMPTY >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER _ ENTER NAME _ LIST FULL • Only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, NOT AVAILABLE AT THIS TIME will
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 21
    • When entering a name in the directory, the first letter of each word will be capitalized automatically. • Press the left or right NavKey or to move the cursor one space to the left or right. • Press # to enter a space. Advanced operation Character chart Use the dial pad and the chart below to
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 22
    directory. 1. Press to enter the directory or press the center NavKey to select REVIEW when in the directory. 2. Press the up or down NavKey to scroll through 1. Press to enter the directory, or press the center NavKey to select REVIEW when in the directory menu. 2. Press the up or down NavKey or
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 23
    the center NavKey to confirm. You'll hear a confirmation tone. Delete a directory entry 1. Press to enter the directory, or press the center NavKey to select REVIEW when in the directory menu. 2. Use the up or down NavKey or to scroll to the desired entry or use the alphabetical search to find
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 24
    telephone companies use compatible equipment. Call log If you subscribe to caller ID service, information about each caller will be displayed after the first ring or second ring. • The call log can store up to 50 entries. • You can review, redial, and copy the entry into the directory. • Entries are
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 25
    handset screen will display XX MISSED CALL(S) and NEW. When all the missed calls have been reviewed, the missed calls indicator will no longer display. If you do not want to review . HANDSET X XX MISSED CALLS VTECH 595-9511 3:45 AM NEW 1/02 >CALL LOG RINGER VOLUME VTECH 595-9511 3:45
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 26
    . 6. If there is no caller ID information, the screen will display UNABLE TO SAVE. 800-595-9511 1-800-595-9511 1-595-9511 595-9511 SAVED UNABLE TO SAVE • Saving or deleting a number on one handset will automatically update all other handsets. • Only one handset can review the directory or call log
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 27
    The other party is blocking the name and number information. UNKNOWN NAME This caller's name is unavailable. UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE This caller's number is unavailable. No information is available about this caller. This is a long distance call. 24 www.vtechphones.com
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 28
    displayed in reverse chronological order, i.e. from the latest entry to the earliest entry. The redial list can be accessed by pressing REDIAL/PAUSE when the handset is not in use. Dial from redial 1. Press REDIAL then press the up or down NavKey or to scroll to the desired number. 2. Press /FLASH
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 29
    To listen to messages recorded on your digital answering system, press /PLAY/STOP button on the telephone base. If you subscribe to caller ID/call waiting service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 30
    by increments of 10. • Incoming caller ID data will set the time and date (not the year). You'll need to set the year so the day of the week can be determined from caller ID data. The time will only be set automatically if you subscribe to caller ID service from your local telephone company. 27
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 31
    save on long distance charges if you call to Answering system setup The answering system uses voice prompts to guide you through the steps to setup the answering system. mode. If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 32
    the system announces the telephone base ringer setting. 2. Press /SKIP or /REPEAT until the system announces the desired telephone base ringer volume level, then press new messages. The beeping will stop when all new messages have been reviewed. To set the message alert tone: 1. Press SET UP when in
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 33
    is the greeting callers hear when calls tone." You can use this preset announcement, or replace it with your own. While in the ANNC your own announcement 1. Press ANNC when the phone is not in use and the system will announce the bottom front of the telephone base from about nine inches away. 4.
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 34
    operation Delete your announcement 1. Press ANNC when the phone is not in use and the system will announce new answering system messages. If the new message alert tone is turned on, the telephone base will beep every ten seconds when there are unreviewed messages. Options during playback • Press VOL
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 35
    . Answering system operation Delete all messages Press and hold DELETE when the phone is not in use to delete all old messages. The system will the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. 3. Press /PLAY/STOP when you finish recording
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 36
    Answering system operation Remote access A two-digit security code is required to access the system remotely from any touch tone telephone. The factory preset code is 19; see page 29 to change it. 1. Dial your telephone number from any touch tone telephone. 2. When the system answers and announces
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 37
    02, 04, 06, tS -- -- (flashing) No messages. Total number of old message(s) recorded. Total number of new and old message(s) recorded. The telephone base may have lost and regained power. Memory is full with total number of messages recorded. Elapsed time while recording memo or announcement (up to
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 38
    There are no call log entries. CALLING HANDSET X Calling another handset. CONNECTING... The cordless handset is searching for the telephone base. CHARGING DIRECTORY EMPTY A handset with low battery has been placed in the telephone base or charger to recharge. There are no directory entries
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 39
    attempts to review it. OUTSIDE Connected to the external call during call transfer. **PAGING** The cordless handset locator has been activated. PHONE The handset is in use. PLACE IN CHARGER The battery is very low. The handset should be placed in the telephone base or charger. RINGER MUTE
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 40
    offered by your telephone service provider. CHARGE • On when the handset is in the telephone base or charger and is charging. ANS ON/OFF • On when the answering system is on. Handset icons MUTE • Microphone is muted. • Ringer off. NEW NEW VOICE MAIL SPEAKER Battery indicator • New call log
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 41
    The telephone beeps when taken off the telephone base. • Battery indicator on the handset screen is flashing. CAUTION: To reduce the risk of fire, read and follow these instructions: • Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 42
    understand all instructions. 2. Follow all warnings and instructions marked on service facility. Opening or removing parts of the base or handset base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 43
    1 (800) 267-7377. Problem My telephone does not work at all. Low Battery is displayed on screen. Suggestion • Make sure the battery is installed and charged correctly (pages 3 and 38). For optimum daily performance, return the cordless handset to the telephone base or charger after use. • Make
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 44
    Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the telephone base or charger should be on. • Remove and reinstall the
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 45
    problem is in the telephone wall jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Re-install the battery and place the cordless handset in the telephone base. • Wait for the cordless handset
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 46
    Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 47
    Troubleshooting Problem Suggestion There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • Do you have DSL service? If yes, you need to have a DSL filter installed at
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 48
    , the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the cordless handset, and none of the keys or buttons works. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly. • Caller ID is
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 49
    Troubleshooting Problem Suggestion Caller ID entries do not base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 50
    Troubleshooting Problem very difficult to hear. • Press VOL+ /VOL- on the telephone base to increase the speaker volume. The answering system • Make sure the are deleted. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 51
    Troubleshooting Problem base. • Disconnect the battery on the cordless handset. • Wait a few minutes before connecting power to the telephone base. • Re-install the battery and place the cordless handset in the telephone base or charger. • Wait for the cordless handset to synchronize its connection
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 52
    is out of range, it might not ring, or if it does ring, the call might not connect well when you press the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 53
    telephones. • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 54
    and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 55
    with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such lines. See Installation Instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 56
    are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 57
    .0mm X 49.0mm X 39.0mm Telephone base: 177.1mm X 127.2mm X 100.4mm Charger: 79mm X 90.6mm X 58.4mm Handset: 145.0 grams (including battery) Telephone base: 423.8 grams Charger: 72.74 grams Handset: 3 cells AAA 3.6V 550mAh NiMH battery Telephone base: DC 9V@ 600mA Charger: DC 9V @200mA Directory: 50
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 58
    Index A About caller ID 21 About cordless telephones 50 Activate the answering system 27 Advanced operation 17 Answer an incoming call during an intercom call 16 Answer calls 12 Answering system operation 26 Answering system setup 27, 28 B Basic operation 12 Battery 3, 38 C Call log 21 Call log
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 59
    30 Redial list 25 Remote access 33 Remote access commands 33 Review the call log 22 Ringer mute 13 56 R Ringer tone base installation 2 Telephone base layout 8 Telephone base lights 37 Telephone settings 7 Temporary tone dialing 13 Transfer an external call 15 Troubleshooting
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 60
    TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001419-070
  • Vtech DS4121-4 | User Manual (DS4121-3 User Manual) - Page 61
    Models: DS4121-3/DS4122-3/ DS4121-4/DS4122-4 User's manual www.vtechphones.com
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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 39 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.