Vtech DS4121-4 User Manual (DS4121-3 User Manual) - Page 50

Troubleshooting Problem Suggestion The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit. • If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 28). • If the memory is full or if the answering system is off, the system will answer after ten rings. • In some cases, the answering system will be affected by the ringing system used by the local telephone company. The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • Make sure there is no background noise (television, music, traffic, etc.) when recording. The messages on the system are very difficult to hear. • Press VOL+ /VOL- on the telephone base to increase the speaker volume. The answering system • Make sure the answering system is on. does not record • If the answering machine memory is full, it will not record new messages until some old messages. messages are deleted. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 90 seconds. • If the memory on the system becomes full during a message, the system stops recording and disconnects the call. • If the caller's voice is very soft, the system may stop recording and disconnect the call. Appendix www.vtechphones.com 47