Vtech Kidi Star Dance User Manual - Page 15

TROUBLESHOOTING Problem Possible cause Correction Your Kidi Star Dance™ system has stopped working or will not turn on Incorrect battery polarities Weak batteries Ensure that the batteries are installed correctly Replace with new batteries AC/DC connection Ensure that the adaptor problem connection is secure Memory card not detected Memory card is not fully inserted to the slot Check if the memory card is inserted correctly Memory card format is not supported Check to see if the memory card is a supported type. The Kidi Star Dance™ system only supports microSD or microSDHC card from 1 to 32GB and formatted in FAT/ FAT32 file systems. The Kidi Star Dance™ system does not support NTFS or other file systems. Can't play the MP3 MP3 format is not files on the memory supported card The Kidi Star Dance™ system only supports the MP3 MPEG-1 Audio Layer 3 format. Other MP3 formats are not supported. 15