Vtech V.Flash Home Edutainment Learning System User Manual - Page 17
Troubleshooting
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TROUBLESHOOTING TROUBLESHOOTING Problem Solution There is no picture on the TV screen. 1. Make sure that the V.FLASHTM, TV and VCR (if used) are plugged into power outlets. 2. Make sure that the DC jack on the AC Adaptor is firmly plugged into the DC input connector on the back of the Main Unit. 3. Make sure that V.FLASHTM is turned ON and the TV and VCR (if used) are turned ON. 4. Check the connections between the console and the TV or VCR (if used) and review the appropriate connection in this manual. 5. Make sure that all cable connectors are securely plugged into the appropriate sockets. 6. Make sure that the TV is tuned to the appropriate input channel. No sound on 1. Check if the TV volume is turned off or muted. TV 2. Try to increase the volume by pressing the Volume + button while playing an audio CD. 3. Make sure that there are no headphones plugged into the V.FLASHTM Main Unit. 4. Check the audio and video connections between the V.FLASHTM and the TV or VCR (if used). 5. Make sure that the TV is tuned to the appropriate input channel. Power Indicator 1. Make sure the AC Adaptor is plugged into both the wall outlet and does not turn ON the back of the Main Unit. when pressing 2. If the light is still off, remove the AC Adaptor plug from the adaptor ON button, or it goes OFF during gameplay jack of the Main Unit, wait for 1 minute and then plug it back into the adaptor jack. Wait for a few seconds, then press the ON button. 3. If the light is still Off, press the RESTART button and wait for a few seconds, press the ON button again. 4. Remove all controllers and accessories (e.g. V.FLASHTM MEMORY CARD) and remove the V.DISC™, then repeat the procedures above. If it is OK, it may be a problem with the V.DISC™ or accesory. Try replacing the Controller, V.DISC™, or accesory. Picture is rolling 1. Try to adjust the vertical or horizontal hold controls (if available) or has bars or on your TV. lines Sound is buzzing 1. If using the Stereo AV Cable, check the audio (red & white) connections. Make sure they are plugged into the "Input" connectors, not the "Output" connectors and make sure the video (yellow) connector is not plugged into an audio connector. The V.FLASHTM Controller does not work properly 1. Make sure the power is OFF before plugging any Controller into the console. 2. Insert the Controller Plug completely into the Player 1 or Player 2 Port on the front of the console. In some games, it only works when the Controller is plugged into the Player 1 Port, so check to make sure this connection is made. 3. Make sure that the joytsick on the Controller is centered when the unit is turned on. 14