Whirlpool WTW2000H Owners Manual - Page 24

TROUBLESHOOTING First try the solutions suggested here for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to remain in dispenser at the end of the cycle. Fabric softener thickens as it gets older. If there is an increase of fabric softener in the dispenser after a cycle, check the age of the fabric softener and replace if needed. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Do not use single-dose laundry packets in the dispenser. They may not dissolve properly and clog the dispenser. Liquid chlorine bleach not used in dispenser. Use only liquid chlorine bleach in the bleach dispenser. Powdered detergent not dissolving completely in load Using too much HE detergent. Water temperature is very cold. Follow the manufacturer's instructions to determine the amount of detergent to use. Select a warmer wash temperature. Try adding the detergent to the basket prior to adding laundry, rather than using the detergent dispenser. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer's instructions to avoid damage to your items. Error Code Appears in Display E1 - Water inlet alarm Water level not reached after 20 minutes. Check that the water faucets are not closed. Check that the water pressure in the house is over 3 psi (20kPa). Clean the inlet hose filter screens. Check that the drain hose is not below 39" (990 mm) from the floor. E2 - Draining alarm Washer is still detecting water after draining for 8 minutes. Check that the drain hose is not more than 72" (183 cm) from the floor. Remove any clogs from the drain hose. E3 - Unbalanced alarm Washer may be tightly packed or clothes are not evenly distributed. Remove several items, rearrange load evenly around the washplate, and restart the spin cycle. E4 - Open lid alarm Opening the lid during the Spin cycle. Close the lid. EA or EC - Other errors Other Call for technical assistance. (See the back cover.) 24