Whirlpool WTW8700EC Use & Care Guide - Page 23

See Washer Care

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Troubleshooting - Washer Operation First try the solutions suggested here or visit our website at www.whirlpool.com/product_help. If you experience Possible Causes Washer not performing as expected (cont.) Not cleaning or removing stains (cont.) Not using HE detergent or using too much HE detergent. Not using correct cycle for fabric type. Not using dispensers. Odors Fabric Damage Not washing like colors together. Monthly maintenance not done as recommended. Not using HE detergent or using too much HE detergent. Sharp items were in pockets during wash cycle. Strings and straps could have tangled. Items may have been damaged before washing. Fabric damage can occur if the load is tightly packed. Garment care instructions may not have been followed. Liquid chlorine bleach may have been added incorrectly. Solution The suds from regular detergent can prevent washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick cycle, wash only a few items. Use Whites Normal cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Run the Clean Washer cycle after every 30 washes. See "Washer Care" in "Washer Maintenance." Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly. Always follow the detergent directions. See "Washer Care" section. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing. Load items in loose heaps evenly around washplate. Load items should move freely during wash to avoid damage. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional items after washer has started. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. 23

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23
Troubleshooting — Washer Operation
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Not cleaning or
removing stains (cont.)
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
Not using correct cycle for fabric
type.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick cycle, wash only a few items.
Use Whites Normal cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Odors
Monthly maintenance not done as
recommended.
Run the Clean Washer cycle after every 30 washes. See “Washer
Care” in “Washer Maintenance.”
Unload washer as soon as cycle is complete.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Be sure to measure correctly.
Always follow the detergent directions.
See “Washer Care” section.
Fabric Damage
Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have
tangled.
Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if the load
is tightly packed.
Load items in loose heaps evenly around washplate.
Load items should move freely during wash to avoid damage.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional items after washer has started.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” to match your load with
the best cycle.
Liquid chlorine bleach may have
been added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.