Xerox 3150 User Guide - Page 100
Dir LPT1, Enter, If printing from Windows any version
UPC - 095205048308
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Problem Possible Cause Solution The paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the Tray 1. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. See page 9.3. An incorrect output method is being used. Special print materials, such as thick paper, should not be printed using the top output tray (face-down). Use the rear output tray (face-up) instead. There may be debris inside the printer. Open the rear cover and remove the debris. The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible test the cable by attaching it to another computer that is working properly and attempt to print a job. You can also try using a different printer cable and attempt to print a job. The wrong printer driver Check the application's printer selection was selected. menu to ensure that your printer is 6 selected. The software application Try printing a job from another application. is malfunctioning. The operating system is malfunctioning. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner if necessary. See page 5.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. SOLVING PROBLEMS 6.5