Yamaha PSR-E343 Owner's Manual - Page 37

Appendix, Troubleshooting

Page 37 highlights

Troubleshooting Appendix Problem Possible Cause and Solution When the instrument is turned on or off, a popping sound is temporarily produced. This is normal and indicates that the instrument is receiving electrical power. When using a mobile phone, noise is produced. Using a mobile phone in close proximity to the instrument may produce interference. To prevent this, turn off the mobile phone or use it further away from the instrument. Noise is heard from the instrument's speakers or head- When you use the instrument along with the application on your iPhone/iPad, phones when using the instrument with the application we recommend that you set "Airplane Mode" to "ON" on your iPhone/iPad in on iPhone/iPad. order to avoid noise caused by communication. There is no sound even when the keyboard is played or Check that nothing is connected to the PHONES/OUTPUT jack on the rear when a song or style is being played back. panel. When a set of headphones is plugged into this jack, no sound is output. Check the Local Control on/off setting. (See page 34 Function 029.) Playing keys in the right hand area of the keyboard does When using the Dictionary function (page 21), the keys in the right hand area not produce any sound. are used only for entering the chord root and type. Not all of the voices seem to sound, or the sound seems The instrument is polyphonic up to a maximum of 32 notes-including Dual to be cut off. voice, Split Voice, auto accompaniment, song, and Metronome. Notes exceeding this limit will not sound. The harmony doesn't sound. The method of sounding the harmony effect (01-26) differs depending on the selected type. For Types 01-05, turn the Auto Accompaniment on and play it by pressing a chord in the auto accompaniment section of the keyboard, then play some keys in the right-hand side to get the harmony effect. For Types 06- 26, turning auto accompaniment on or off has no effect. However, it is necessary to play two notes simultaneously for Types 06-12. The Style or Song does not play back when the [START/ Is External Clock set to ON? Make sure External Clock is set to OFF; refer to STOP] button is pressed. "Function Settings" on page 34 (Function 030). The ACMP ON indicator does not appear when the [ACMP ON/OFF] button is pressed. Always press the [STYLE] button first when you are going to use any Stylerelated function. The Style does not sound properly. Make sure that the Style Volume (page 33 Function 001) is set to an appropriate level. Is the Split Point set to an appropriate key for the chords you are playing? Set the Split Point to an appropriate key (page 33 Function 006). Is the "ACMP ON" indicator showing in the display? If it is not showing, press the [ACMP ON/OFF] button so that it does show. The Style does not sound as you play a chord. • The auto accompaniment will sometimes not change when related chords are played in sequence (e.g., some minor chords followed by the minor seventh). • Two-note fingerings will produce a chord based on the previously played chord. • Playing two same root keys in the adjacent octaves produces accompaniment based only on the root. The footswitch (for sustain) seems to produce the oppo- The polarity of the footswitch is reversed. Make sure that the footswitch plug is site effect. For example, pressing the footswitch cuts off properly connected to the SUSTAIN jack before turning on the power. the sound and releasing it sustains the sounds. The sound of the voice changes from note to note. This is normal. The AWM tone generation method uses multiple recordings (samples) of an instrument across the range of the keyboard; thus, the actual sound of the voice may be slightly different from note to note. • The volume is too soft. The batteries are low or dead. Replace all six batteries with completely new • The sound quality is poor. ones, or use the optional AC adaptor. • The rhythm stops unexpectedly or will not play. • The recorded data of the song, etc. does not play cor- rectly. • The LCD display suddenly goes dark, and all panel settings are reset. Power suddenly and unexpectedly turns off. This is normal and the Auto Power Off function may have been activated (page 12). If you need to disable the Auto Power Off function, select "Off" in the Function settings (page 35 Function 041). PSR-E343/YPT-340 Owner's Manual 37

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PSR-E343/YPT-340
Owner’s Manual
37
Troubleshooting
Problem
Possible Cause and Solution
When the instrument is turned on or off, a popping
sound is temporarily produced.
This is normal and indicates that the instrument is receiving electrical power.
When using a mobile phone, noise is produced.
Using a mobile phone in close proximity to the instrument may produce inter-
ference. To prevent this, turn off the mobile phone or use it further away from
the instrument.
Noise is heard from the instrument’s speakers or head-
phones when using the instrument with the application
on iPhone/iPad.
When you use the instrument along with the application on your iPhone/iPad,
we recommend that you set “Airplane Mode” to “ON” on your iPhone/iPad in
order to avoid noise caused by communication.
There is no sound even when the keyboard is played or
when a song or style is being played back.
Check that nothing is connected to the PHONES/OUTPUT jack on the rear
panel. When a set of headphones is plugged into this jack, no sound is output.
Check the Local Control on/off setting. (See page 34 Function 029.)
Playing keys in the right hand area of the keyboard does
not produce any sound.
When using the Dictionary function (page 21), the keys in the right hand area
are used only for entering the chord root and type.
Not all of the voices seem to sound, or the sound seems
to be cut off.
The instrument is polyphonic up to a maximum of 32 notes—including Dual
voice, Split Voice, auto accompaniment, song, and Metronome.
Notes exceeding this limit will not sound.
The harmony doesn’t sound.
The method of sounding the harmony effect (01–26) differs depending on the
selected type. For Types 01–05, turn the Auto Accompaniment on and play it
by pressing a chord in the auto accompaniment section of the keyboard, then
play some keys in the right-hand side to get the harmony effect. For Types 06–
26, turning auto accompaniment on or off has no effect. However, it is neces-
sary to play two notes simultaneously for Types 06–12.
The Style or Song does not play back when the [START/
STOP] button is pressed.
Is External Clock set to ON? Make sure External Clock is set to OFF; refer to
“Function Settings” on page 34 (Function 030).
The ACMP ON indicator does not appear when the
[ACMP ON/OFF] button is pressed.
Always press the [STYLE] button first when you are going to use any Style-
related function.
The Style does not sound properly.
Make sure that the Style Volume (page 33 Function 001) is set to an appropri-
ate level.
Is the Split Point set to an appropriate key for the chords you are playing? Set
the Split Point to an appropriate key (page 33 Function 006).
Is the “ACMP ON” indicator showing in the display? If it is not showing, press
the [ACMP ON/OFF] button so that it does show.
The Style does not sound as you play a chord.
The auto accompaniment will sometimes not change when related chords
are played in sequence (e.g., some minor chords followed by the minor sev-
enth).
Two-note fingerings will produce a chord based on the previously played
chord.
Playing two same root keys in the adjacent octaves produces accompani-
ment based only on the root.
The footswitch (for sustain) seems to produce the oppo-
site effect. For example, pressing the footswitch cuts off
the sound and releasing it sustains the sounds.
The polarity of the footswitch is reversed. Make sure that the footswitch plug is
properly connected to the SUSTAIN jack before turning on the power.
The sound of the voice changes from note to note.
This is normal. The AWM tone generation method uses multiple recordings
(samples) of an instrument across the range of the keyboard; thus, the actual
sound of the voice may be slightly different from note to note.
The volume is too soft.
The sound quality is poor.
The rhythm stops unexpectedly or will not play.
The recorded data of the song, etc. does not play cor-
rectly.
The LCD display suddenly goes dark, and all panel
settings are reset.
The batteries are low or dead. Replace all six batteries with completely new
ones, or use the optional AC adaptor.
Power suddenly and unexpectedly turns off.
This is normal and the Auto Power Off function may have been activated
(page 12). If you need to disable the Auto Power Off function, select “Off” in
the Function settings (page 35 Function 041).
Appendix